Programs Manager at Service Arts and Hospitality Academy (SAHA Africa)

About the Role

• As Programs Manager, you'll lead the planning, execution, and evaluation of all our training programs, from foundational hospitality courses to leadership development and customized client training.
• You’ll work closely with experienced facilitators, hospitality businesses, and aspiring professionals to ensure every training delivered is impactful, practical, and industry-ready.
• You’ll also be instrumental in bridging the gap between training and real-world hospitality practice.

What You’ll Be Doing

• Plan and coordinate all SAHA training programs (cohort-based and corporate).
• Work with facilitators to deliver hands-on, relevant content.
• Organize field trips, simulation sessions, and internships for students.
• Conduct training needs assessments for hospitality businesses and manage their staff training.
• Follow up on training impact and report outcomes.
• Support student engagement, placements, and job readiness.

Who We’re Looking For

• 3–5 years of experience in training coordination, learning & development, or hospitality management.
• A background in education, learning & development, or hospitality training is a big plus.
• Good knowledge of hospitality standards (restaurant, hotel, cafe, lounge, etc.).
• Excellent organizational and communication skills.
• Comfortable working with facilitators, clients, and students.
• Proactive, resourceful, and people-focused.
• Must reside in Lekki or surrounding areas for ease of commute.