Technical Sales Engineer at Growatt New Energy

Job Description:

• Develop and manage distributors for household energy storage systems via digital channels, providing product training, sales enablement tools, and end-to-end order support.
• Collaborate with technical teams to customize product solutions (e.g., off-grid/hybrid configurations) based on regional energy needs.
• Lead remote engagement with clients, including technical proposal review, contract negotiation, and post-sales issue resolution.
• Work cross-functionally to optimize customer journey metrics (e.g., on-time delivery rate, NPS).
• Complete other tasks arranged by the leadership

Requirements:

• honesty, integrity, loyalty (no slacking, no speculation, honest and trustworthy)
• result orientated
• Strong learning ability, good at thinking and summing up
• strong communication skills, know how to think differently (able to speak English)
• Hard-working and stress-resistant
• strong customer service awareness, not only efficient and timely handling of issues, but also to make customers feel happy
• have a certain degree of hands-on ability
• Able to travel