Programme Manager Multisector (Health, Nutrition, WaSH, Protection) – Nigeria at INTERSOS

Code: SR-49-2200

Duty station: Maiduguri

Starting date: 21/12/2021

Contract duration: 9 Months

Reporting to: Programme Coordinator

Supervision of: about 10 national staff, with team of about 200 staff

Dependents: Non-family duty station

General context of the project

Since 2009, the BokHaram insurgency has crippled northeastern Nigeria. BornState continues tbe most affected, with over 1.8 million internally displaced persons (IDPs). Recent advances by the Nigerian Army and the Multinational Joint Task Force have improved humanitarian access in 22 of the 27 Local Government Areas (LGAs) in Borno, but have alsrevealed the extent of the crisis. In newly accessible areas, basic infrastructure has been destroyed, essential services are non-existent, and most local governance systems are not functional.

As an implementing partner tUSAID-OFDA, INTERSOS has been active in BornState since 2017, in particular: - Bama, Dikwa, Ngala, Magumeri and MongunLocal Government Areas (LGAs), taddress the unmet needs of the most vulnerable in these locations because the situation is continuing tworsen. INTERSOS is presently implementing the third round of USAID-OFDA funded a project titled “Provision of Emergency Health Care, Nutrition, Protection and WaSH Services, for people affected by the ongoing crisis in Ngala, Bama, Dikwa, Magumeri and MongunLGAs, BornState, Northeast Nigeria” that supports at least 213,183 most vulnerable children, women, and individuals affected by the ongoing crisis, across those five LGAs in BornState.

The support is through provision of integrated multisectoral lifesaving services and basic essential needs under health, nutrition, WaSH and protection sectors.

General purpose of the position

• Tprovide full managerial and technical leadership and responsibility for the operational planning, implementation, monitoring, accountability and reporting -- including procurement, selection of staff, and financial supervision of expenditures against target activities.
• S/he will support training and will supervise all the activities in the field locations.
• S/he is responsible of regular donor reporting and attends technical coordination meetings, the incumbent work under overall supervision of the Country Programmes Coordinator, and very close liaison with the Medical Coordinator, Protection Coordinator and WaSH Coordinator for technical support.
• S/he will need tco-ordinate effectively with logistics, human resources, finance, security, and the MEAL departments tensure that field operations are implemented with least possible interruptions.

Main responsibilities and tasks

The PM manages, coordinates and supervises the projects staff for the operational planning of activities and services, ensuring timely and quality implementation and monitoring in compliance with relevant Standard Operating Procedures, International Principles, and Guidelines as well as INTERSOS Fundamental Charter and Code of Ethics.

Project Management

• Planning, coordinating, monitoring, and evaluating the implementation of the multisectoral projects, ensuring timely and quality delivery of services as per approved proposals, work plans, and budgets.
• Ensure, in line with INTERSOS internal rules and regulations, donor regulations, and international humanitarian standards (such as SPHERE) the management of the projects
• Conduct regular field visits tassess program quality and progress toward objectives, facilitate collective problem solving with staff and other stakeholders taddress challenges
• Monitoring financial supervision of expenditures an appropriate budget management
• Coordinating with the finance and logistic department tprocure material necessary for the implementation of the activities in a timely manner tensure adequate supply at the intervention sites
• Plan and distribute tasks and workload among the teams, guiding their understanding of the issues linked tthe Project and the Mission through regular working meetings and feedback, in order tensure an efficient deployment of the resources and the achievement of the expected goals
• Inform the field team on the instructions given by the capital promoting fluent, smooth written and oral communication and information flow, and ensure confidentiality and full compliance with security rules and medical ethics
• Supervise the projects material resources put at INTERSOS ’s disposition in order tensure correct use and longevity
• Supervise all orders (medical and logistical) and the Project’s purchases as well as the financial indicators, with the support of the capital referents, in order tensure efficiency, adequate supply at the intervention sites, and early detect deviations and their causes.
• Ensure appropriate budget management
• Monitor the risks and threats around the project(s), documenting the situation and analyzing the consequences of political decisions or negotiations in the course
• Proactively participate in relevant technical coordination meetings and working groups.
• Support the mission in designing high-quality projects that integrate WaSH, health, nutrition, and protection.

Staff Supervision

• Provide technical supervision and guidance tthe medical team, both for the Mobile Team and the staff in the static facilities.
• Be responsible for the proper application of HR policies and associated processes (recruitment, training, briefing/debriefing, evaluation, potential, detection, staff’s development, and internal communication) in order tensure both the sizing and the amount of knowledge required for the activities he/she is accountable for
• Identify training needs, provide individual follow-up and coaching, carry out the end-of-mission evaluation of the team members and lead internal communication initiatives in order tfacilitate people’s integration and professional development and tmaximize their capabilities and commitment tthe project’s goals.
• Ensure that internal performance reviews (IPRs) are completed for all projects staff and filed with the HR as per INTERSOS policies.

Reporting

• Developing regular reports, including donor reporting and the monthly Project Appraisal Tool (PAT) and sitreps are completed in time, and supported with accurate data
• Ensuring accurate data collection and reporting are submitted in a timely manner for all activities within the project
• Elaborate the Project’s institutional memory, keeping written records (and file them) on its development

Required profile and experience

Education

University degree or equivalent level in public health disciplines, social sciences or similar. Desirable degree/Master’s in project management.

Professional Experience

• At least 5 years of significant international experience in similar positions in the humanitarian INGsector.
• Extensive working experiences in Project Cycle Management.
• Solid knowledge of budgeting and multi-donor grants
• Demonstrated knowledge of financial monitoring and reporting tools
• Experience working in security hostile environments.
• Proficient knowledge of Sphere and other international guidelines and standards in humanitarian emergencies.
• Experience in working with IDPs or refugees.

Professional Requirements

• Technically strong in PCM and public health background.
• Ability tmake accurate and evidence-based decisions and guide activities of teams.
• Ability tdeliver multiple projects within timelines.
• Sound personal organizational skills, including time management, ability tmeet deadlines, multi-tasking, prioritization of tasks, and working under pressure
• Highly developed cultural awareness and ability twork well in an international multiethnic and multicultural environment
• Proven management and leadership skills
• Ability tdeliver high quality work in short periods of time and twork under pressure
• Flexibility trespond tchanging nature of humanitarian context and operational difficulties in the field
• Willingness taccept basic living standard and frequent field missions
• Ability testablish collaborative relationships with staff, beneficiaries and other stakeholders

Languages

• Proficiency in English (conversation, reading and writing) required
• Knowledge of local context of North Nigeria is not necessarily desirable.

Personal Requirements

• Excellent team-working and team-building skills, as well as the ability twork under high pressure and with flexibility
• Excellent interpersonal and communication skills and ability twork and integrate inta multicultural team
• Problem solver, dynamic, mature
• Confidently able tdeal with authorities and donors
• Pro-active approach twork
• Able twork independently as well as being a strong team player
• Flexibility, and capacity of managing stress, good diplomatic skills
• Available tshare accommodation facilities when required