Program Officer at Godiya Cherished Care for Humanitarian Response Initiative (GCCHRI)

Job Purpose

• Provides overall program management during the full project lifecycle by establishing or supporting sound project and program management practices to ensure successful outcomes.
•  Contributes to the development and monitoring of project workplans and helps to track project spending.
•  Contributes to GCCHRI’s new development.
•  Works with a multi-disciplinary team and may serve as the GCCHRI spokesperson on behalf of the project to promote the project goals, achievements, and strengths to key stakeholders.
•  As appropriate, supports GCCHRI’s technical workstreams. 
• Collaborates with project team on project activities that have a combined program focus. 
• Collaborates with other members of the project team to ensure that deliverables meet the needs of intended populations. 
• Ensures that the project team draws on state-of-the-art knowledge and practices in the areas specific to the program area.

Key Performance Areas

Major Activities / Responsibilities

Technical Assistance

• Provides technical assistance to offices, governments, local partners, and other agencies by contributing to report reviews; technical reviews; identification and provision of topic-specific technical assistance; and capacity building and working with local partners.
•  Reviews and provides input on project reports, data, and progress against project workplans

Project Work Plans and Execution:

• Supports development of and provides oversight of execution on the development of project work plans and revises as appropriate to meet changing needs and requirements.
• Identifies resources needed and assigns individual responsibilities. 
• Provide guidance, tools, and resources to manage day to-day operational aspects of a project and scope. 
• Reviews deliverables prepared by team before passing to client.
•  Enforces organizational standards.
•  Ensures all project documentation is complete, current and stored appropriately.

Financial, Resource, and Risk Management

• Provides oversight on project budgets, conducts monthly financial reviews and analysis to ensure compliance with Pathfinder and client requirements. 
• Supports project staff to effectively procure and manage resources, following GCCHRI’s systems and processes.
•  Resolves and/or deescalates issues in a timely fashion.
• Facilitates identification of issues and resolutions to mitigate risks.

Project Meetings

• Holds regular status meetings with project team.
• Ensures multi-directional communication between the project teams and other relevant organizational team members.
• Facilitates team meetings.

Donor Compliance

• Complies with and helps to enforce standard.
• Policies and procedures, serving as a Trainer of Trainer on GCCHRI rules and regulations.

Communication

• Delivers engaging, informative, well organized internal and external presentations

Business/Proposal Development

• Contributes to GCCHRI’s proposals, including responses to competitive bids. Inputs into program designs, staffing plans, workplan and budget alignment, adherence to donor and
• RFA guidelines, as appropriate, and other tasks as assigned.

Quality Assurance

• Monitor and works with the technical team to ensure that best practices for services and service integration being implemented are well documented, evaluated and poised for scale up.

Partner Management

• Supports the development of partner agreements, including supporting identification and tracking of deliverables and budgets.

Minimum Education and Work Experience:

• Bachelor’s degree in management, public health, business, marketing, social science or related discipline.
• 5 years program management/support experience working in international development, preferably in implementing programs in Nigeria.
• Experience working in international non-profit
• Prefer: Experience in project design
• Prefer: Experience living or working in the Northeast part of the country and understanding of program context, field realities, and technical needs.
• Community Relations: Intermediate skills in facilitating working relationships between project teams, donors, partners, government officials, and communities.

Competencies/Attributes:

 Minimally Required Job-specific Competencies

• Program Operations and Development: Intermediate skills in implementing and managing global health program operations in the developing world.
• Proposal Development: Basic skills in project management-related tasks within proposal development from concept to full proposal.
• Leadership: Advanced skills as a leader in program or project management as part of health and health service delivery strengthening in developing countries.
• Program and Project Planning and Management: Intermediate skills in program and project management and planning to fulfill performance objectives, including the timely implementation, and reporting of donor funded program activities.
• Operations and Financial Management: Basic knowledge of operations and financial management in developing countries.
• Change Leadership: Ability to demonstrate a high degree of flexibility in managing change across a broad group of stakeholders in an inclusive manner.
• Presentation Skills: Ability to make presentations on results and products to diverse stakeholder groups.
• Minimally Required Organizational Competencies:
• Software Applications: Advanced knowledge of MS Office products, including MS Word, Excel, Outlook, and PowerPoint.
• SGVB ADVOCACY: commitment to SGVB gender based violence.
• Communication: Advanced oral and written communication skills.
• Languages: Advanced writing and speaking skills using Hausa and English language.
• Project Planning and Management: Advanced skills in project planning, coordination, monitoring and management.
• CRM: Advanced CRM Customer service skills.
• Organization, Planning and Multi-tasking: Advanced organizational and planning skills, project planning and project management skills. 
• Proven ability to set priorities: meet deadlines and multi-task with minimal supervision.
• Self-Management and Teamwork: Ability to work independently or as a member of the team, ability to be detailed-oriented, and ability to manage stress.
• Global and Cultural Effectiveness: Ability to communicate, collaborate with diverse stakeholders and achieve operational outcomes.
• Matrix Management: Ability to thrive in a matrixed organization.
• Confidentiality: Proven ability to maintain confidentiality on work-related issues.