Product Sales Officer (IGR & Govt Collection) at Providus Bank

Job Summary

As a Product Sales Officer for IGR & State Collections Business, the team will be responsible for providing innovative solutions for government agencies, committed to delivering cutting-edge products that streamline and enhance the process of data collection. With a focus on efficiency, accuracy, and security.

Responsibilities

• Define and execute the product strategy for government collection solutions, aligning with the needs of government agencies and stakeholders.
• Stay informed about government regulations, compliance requirements, and industry best practices to inform product development.
• Collaborate with cross-functional teams, including engineering, design, and sales, to develop and enhance government collection products.
• Coordinate with marketing and sales teams to ensure effective execution of launch plans and achievement of sales targets.
• Monitor launch performance and gather feedback to optimize future product launches.
• Build strong relationships with government agencies, understanding their unique needs, challenges, and priorities.
• Conduct regular meetings and workshops with government stakeholders to gather feedback, assess requirements, and ensure product alignment with government objectives.
• Serve as the primary point of contact between the company and government clients.
• Ensure government collection products adhere to relevant regulations and security standards.
• Collaborate with compliance and security teams to implement necessary measures and certifications.
• Stay up to date on emerging security threats and proactively address potential vulnerabilities.
• Facilitate training and hands on support for regions/branches to enhance efficiency.
• Champion a customer-centric approach in product development and continuously seek to improve the user experience.
• Conduct market research to understand the competitive landscape for government collection products.
• Analyse market trends, competitor offerings, and emerging technologies to identify opportunities for product differentiation and improvement.
• Use data analytics to make data-driven decisions and optimize product features and marketing efforts.
• Improving existing process to enhance efficiency in service delivery.
• Communicate product updates, performance metrics, and development roadmaps to internal stakeholders and leadership teams.
• Monitor and engage the entire bank network to drive the Group’s products.
• Collaborate with the marketing team to develop effective go-to-market strategies for new product launches and feature updates.
• Provide product expertise and support to the marketing team to create compelling product messaging and materials.

Requirements

• Minimum of bachelor’s degree in business, marketing, management, or related field
• A master’s degree is an added advantage.
• Minimum of 5 years of sales experience in the financial sector