Product Manager at FSDH Merchant Bank Limited

Role Summary

The Product Manager will be responsible for understanding the needs of our customers in the market, and other information which will drive product creation and the life-cycle. You will also focus on improving all aspects of FSDH Asset Management's end-to-end community journey and drive product decisions to meet business objectives

Responsibilities:

• Design and manage product road-maps, ensuring timely completion of deliverable's along the entire product life-cycle: from concept through production, from sustaining improvements to value engineering

• Generate detailed documentation (including market/product requirement documents), communicate these requirements to the appropriate teams, and ensure timely cross-functional execution

• Manage an outsourced development team and determine product priorities and resource allocation

• Facilitate the design of creative and innovative solutions that encompass the entire consumer journey and actively question solutions to ensure alignment with product/company vision

• Determine best metrics for product success. Combine intuition with data analysis to continually drive product improvement

• Provide input into product pricing, go-to-market, development budgets, and sales forecasts

• Cultivate a deep understanding of our customers throughout their life-cycle, and advocate for solutions based on their needs and pain points

• Monitor and report on sales and customer satisfaction metrics and offer data-driven insights about what new products or product lines will have the greatest impact for our customers and business

Requirements:

• 5+ years of relevant product management experience

• Strong project management background, with demonstrated ability to execute on tight deadlines

• Record of huge success working in a startup/fintech environment where you have taken ideas from conception to execution

• Ability to establish product-market fit and work on the product constructs

• Ability to understand client requirements and convert it into a proper product concept and integrate into a product road-map

• Exceptional communication skills, and demonstrated ability to build high-trust relationships

• Engineering or design background; experience bringing a physical product to market required

• Experience guiding cross-functional teams in a highly iterative, rapidly evolving financial environment

• Excellent analytical skills with demonstrated experience turning data into actionable insights

• Experience with A/B testing, UX/UI principles and customer research techniques

• Possess a can do attitude and is flexible enough to make changes as we evolve by proactively enhancing and expanding our different product features to suit market needs

• Passionate, hungry and eager to build FSDH into a world class financial supermarket

• High professional and ethical standards

• Comfortable working in a fast paced financial environment