Printing Pre-Sales Technical Consultant for Africa Central and East at Hewlett Packard - HP

Description

• Applies intermediate level of subject matter knowledge to solve a variety of common business issues. Works on problems of moderately complex scope. Acts as an informed team member providing analysis of information and limited project direction input on Print business.
• Exercises independent judgment within defined practices and procedures to determine appropriate action.
• Follows established guidelines and interprets policies. Evaluates unique circumstances and makes recommendations.
• We are looking for Printing Technical Pre-Sales consultant for our Africa Central and East cluster.

Responsibilities
Opportunity analysis:

• Gathers and assesses customer technical needs on Printing.
• Identifies related needs (lead generation, opportunity expansion).
• Identifies site-specific parameters and constraints that impact the solution.
• Identifies probable competition.
• Printing Solution Planning and Design.
• Solicits inputs from other experts as required.
• Investigates and optimizes a solution's fit to the requirements of an opportunity.
• Adapts Printing solution design to new requirements.
• Establishes the validity of a solution and its components.
• Generates an implementation plan with timelines for the Printing solutions.
• Creates the appropriate test plan as required.
• Assists Sales/Category teams in area of expertise as needed.

Client/customer relationship:

• Maintains excellent communications with customers
• Advances opportunities through the use of effective consultative selling techniques.
• Builds customer and partner loyalty through being a trusted advisor.
• Partners effectively with others in the account to ensure problem resolution and customer satisfaction.
• Develop and execute Technical training plan for internal and external groups.

Team collaboration:

• Actively supports the account team with Print solution advice, proposals, presentations, and other customer communications.
• Support Category Managers with NPIs
• Engages appropriate additional technical resources as needed.
• Provides support to deals in the pipeline where needed.

Education and Experience Required

• Technical University or Bachelor's Degree preferred.
• Typically 3-5 years’ experience in technical selling.
• Technical and/or solution experience in industry.

Knowledge and Skills:
Technical/Solution acumen:

• HP Portfolio knowledge.
• Demonstrates a basic knowledge of HP Printing solutions, including HP Services.
• Demonstrates strong technical capabilities in assigned area of specialization.
• Understands data business centre components and how IT is used to address business needs.
• Demonstrated ability to work as a contributing team member for large complex projects.
• Has a high-level understanding of the HP product roadmaps for BU's within area of specialization
• Has demonstrated hands-on level skills with some of the technology.

Business acumen:

• Understands basic financial and accounting concepts.
• Understands customer value chain concepts.

Industry acumen:

• Understands basic business structures and processes in assigned area of responsibility.

Solution selling:

• Demonstrates good questioning techniques and related communications skills.
• Strong technical selling skills.