Practice Manager at St. Ives Specialist Hospital

Job Description

• Oversee the day-to-day administrative and operational management of the hospital/clinical practice
• Ensure smooth coordination between clinical, administrative, and support teams
• Implement and monitor operational policies, procedures, and workflows
• Oversee patient flow, service delivery, and overall patient experience
• Monitor operational costs, budgets, and resource utilization
• Ensure compliance with healthcare regulations, accreditation standards, and internal policies
• Supervise facility operations, maintenance coordination, and vendor management
• Handle patient feedback, complaints, and service recovery in a professional manner
• Support business development initiatives and operational growth strategies
• Prepare and submit regular operational and performance reports to management
• Ensure data accuracy, documentation, and record-keeping across departments
• Drive business growth and increase hospital revenue

Requirements

• Bachelor’s Degree in Healthcare Management, Business Administration, or a related field
• 7 years’ experience in hospital or clinical practice management (required)
• Strong leadership, organizational, and people-management skills
• Good understanding of hospital operations, billing, and patient service delivery
• Excellent communication, problem-solving, and decision-making skills
• Ability to manage multiple priorities in a fast-paced healthcare environment.