Porter at Coinbox Limited

JOB DESCRIPTION:

• Shores offers a haven of comfort and elegance for travelers from around the world.
• Join our team and become a part of our mission to create unforgettable experiences for our guests.

KEY RESPONSIBILITIES:  

• Greet guests upon arrival with warmth and professionalism, assisting them with luggage and escorting them to their rooms.
• Provide information about hotel amenities, local attractions, and dining options to guests as needed.
• Assist guests with transportation arrangements, including hailing taxis, arranging shuttle services, and providing directions.
• Maintain cleanliness and orderliness in the lobby, entrance area, and other public spaces of the hotel.
• Handle guests’ requests and inquiries promptly and efficiently, striving to exceed their expectations.
• Collaborate with other hotel staff members to ensure seamless communication and coordination of guest services.

QUALIFICATIONS:

• Previous experience as a porter or in a similar role.
• Strong attention to detail and the ability to anticipate guests’ needs.
• Flexibility to work shifts, including evenings, weekends, and holidays, as needed.
• Knowledge of local attractions, restaurants, and transportation options is a plus.
• Excellent communication and teamwork abilities.
• Physical stamina for lifting and moving packages when required.
• Familiarity with safety protocols for handling and storing various types of products.