Performance Management, Business Intelligence and Planning Officer at Human Capital Partners (HCP)

JOB SUMMARY
The role will be reporting to the Lead, Business Intelligence & Coordination. The role will be responsible for developing a framework for managing performance and deliver management reporting for decision making and interventions. Develop and manage a comprehensive framework for Revenue Assurance. Drive strategic performance improvement initiatives for the group. Support the formal strategy making processes for the Group.

RESPONSIBILITIES

• Analyze eBusiness & Retail products performance continuously and comprehensively and provide timely advise to management on improvement options.
• Manage the Group’s performance to drive achievement of the Group and the Firm’s Objectives
• Establish clear product performance metrics, targets and accountabilities and render report on key performance indicators to ensure that management and business owners can measure, monitor, and continuously improve performance.
• Work with business and operations owners as well as other SBUs in the Firm to identify information needs and develop reporting to address those needs consistently.
• Support in planning, developing, communicating, and executing the Group’s strategy.
• Develop policies, procedures, and process frameworks for Revenue Assurance.
• Perform budgeting for the group and ensure compliance of business operations to budget.
• Ensure proper accounting processes to drive transparent cost reporting and visibility of revenue stream.
• Oversees the Group’s payable and receivables functions
• Manage the Group’s profit and loss account and supervise the reconciliation functions for the account and other Admin functions.
• Plan the Group’s strategy retreats, workshops, knowledge sharing sessions and monthly meetings.
• Manage overall business relationships to maximize revenue and profit as well as manage the key performance areas of the team.
• Champion the formulation and implementation of strategies, plans and programs (IFF Product Paper) for the delivery of the Firm’s products targeted at Emerging Corporates customers and generate revenues.

REQUIREMENTS

• First degree in any Discipline, preferably Economics, Finance, Computer Science, and Accounting
• A professional certification in Accounting (ACCA, ICAN, CFA) is an advantage
• Minimum experience – Minimum of 2 years working experience in banking or financial services industry
• Prior experience in Business Strategy and Planning
• Outstanding experience in Performance Management and Reporting
• Good understanding of Financial Services revenue and cost levers
• Experience in Data Analysis and Modeling
• Sound understanding of electronic and retail products.
• Understanding of charging principles, and fees model in financial services environment.
• Ability to combine strong analytical skills with sound business knowledge
• Quality Report Writing Skills