Operations Associate / Front Desk Officer at Reliance HMO

Description

• This role supports front desk management and day-to-day operational activities across the office and lodging facilities.
• The individual will manage helpdesk ticketing, support staff logistics, and coordinate vendor and facility interactions.
• This position is central to keeping physical operations running smoothly while enabling internal teams to stay productive.  

What You’ll Do 

• Manage front desk and reception services at the Lagos HQ  
• Triage and route internal requests through the helpdesk platform (IT, Admin, Facility)  
• Coordinate facility maintenance and logistics (repairs, vendors, office supplies)  
• Support team travel, bookings, and accommodation tracking  
• Maintain petty cash, issue logs, and fixed asset documentation  
• Collaborate with HR, Finance, and IT to resolve operational blockers  

Requirements

• Bachelor’s Degree inBusiness Administration, Public Admin, or related field  
• 2+ years of experience in admin, front desk, or office operations roles  
• Good spoken and written communication in English  
• Proficient with Microsoft Office and ticketing systems (preferred)  
• Strong multitasking, coordination, and follow-through skills  
• Familiarity with vendors, facility tools, or office logistics preferred