People's Head at GoCaby Technology Limited

Role Summary

• The People's Manager owns GoCaby's people function end-to-end — hiring, onboarding, performance, engagement, and HR operations.
• You build the systems and culture that let a fast-growing team scale without breaking, and you act as a trusted partner to both leadership and staff.
• This role suits someone who is equally strong on people (empathy, culture, coaching) and on process (policy, compliance, HR systems).

Key Responsibilities

• Own the full recruitment cycle: job posting, sourcing, screening, coordinating the scenario-survey stage, interviews, offers, and onboarding.
• Build and run onboarding so new hires are productive and engaged quickly.
• Design and manage the performance framework: goal-setting, KPI tracking, check-ins/1-on-1s, and reviews.
• Drive employee engagement, retention, and culture initiatives across teams.
• Develop and maintain HR policies, the employee handbook, and ensure compliance with Nigerian labour law.
• Manage HR operations: contracts, records, leave, attendance, and payroll inputs (in coordination with Finance).
• Handle employee relations, grievances, and disciplinary matters fairly and professionally.
• Support workforce planning and organisational design as the company scales.
• Track and report people metrics (headcount, attrition, time-to-hire, engagement) to leadership.
• Champion GoCaby's values and maintain a high-performance, people-first culture.

Requirements

• 3+ years in HR/people management, ideally including recruitment and HR operations.
• Solid knowledge of Nigerian labour law and HR best practices.
• Proven experience building or running hiring, onboarding, and performance processes.
• Strong interpersonal, coaching, and conflict-resolution skills, with sound judgment and discretion.
• Comfort with HR systems and data; able to track and report people metrics.

Nice to have:

• HR certification (CIPM, SHRM, CIPD, or similar).
• Experience scaling teams in a startup or high-growth environment.
• Familiarity with ERPNext HR/Payroll or similar HRIS.

Success metrics (first 6 months):

• Time-to-hire, quality-of-hire and offer-acceptance rate, onboarding completion, attrition/retention, engagement scores, and HR policy/compliance readiness.