People Operations Officer at Carbon Nigeria

Role

• We are seeking a motivated, experienced, and highly skilled individual who will have primary responsibility for influencing and supporting the people strategy within the Carbon - collaboratively working to develop, optimize and implement people processes and programs while overseeing the day-to-day responsibilities associated with people operation.

Key Responsibilities

• Treat employees as internal customers and increase their satisfaction.
• Support employees on a day-to-day basis and answer questions about benefits and company policies.
• Onboard new employees and ensure they have access to necessary resources and tech.
• Ensure the delivery of critical people operations processes e.g. relocations (global mobility services), unemployment claims, offboarding, and job information changes including compensation, promotions, and transfers.
• Accountable for HRIS data including team member records and information changes such as promotions, terminations, and transfers. 
• Ensuring the integrity and accuracy of all people data both in the HRIS and ancillary systems.
• Send confirmation emails to employees
• Take full ownership of team member documentation including contracts, amendments, and all other items pertinent to the team member lifecycle.
• Support the HCM team i.e. administration of various surveys, conduct exit and stay interviews, and provide useful data to guide decision making
• Handle payroll 
• Manage HMO and vendors including contract employees
• Manage EarlyPay and Employee Loan approvals
• Provide oversight for Carbon offices.
• Birthdays and work anniversaries celebration announcements in a timely manner.

Requirements

• Bachelor's Degree with related majors e.g. Human Resources (HR), Industrial Psychology or Business Management
• 3+ years experience in a generalist role ideally within a tech company with exposure to either an all-remote or hybrid environment (minimum).
• Proven work experience or similar role managing people
• Good use of Microsoft and Google Suite
• Experience with Bamboo
• CIPM or SHRM is an added plus
• Attention to detail
• The ability to think creatively and critically and thrive in a fast-paced, dynamic, and often ambiguous work environment   
• Willingness and drive to challenge the status quo  
• Strong problem solving and organizational skills - able to manage multiple priorities in a dynamic and occasionally ambiguous environment.
• Able to use discretion and handle highly sensitive information.
• Excellent interpersonal skills and ability to establish strong relationships at all levels and across functions.
• Strong verbal and written communication with the ability to effectively communicate at multiple levels within Carbon.

Benefits
At Carbon, People are the heart of the business, so we prioritize their welfare. We offer a wide range of competitive benefits in areas including but not limited to:

• A great and upbeat work environment populated by a multinational team.
• Potential to work in different geographies.
• Health Insurance.
• Life Insurance
• Career development & Growth.
• Offer a remote working option.