Parts Administrator at Mantrac Nigeria Ltd

JOB OUTLINE:

• Responsible for the administration of parts activities to satisfy customer orders in all Branches.
• Also, responsible for continuous monitoring and controlling of stock levels, maintain and review the protective parts and produce Stock replenishment, Customer Orders as well coordinate all Reman Parts activities.

MAIN DUTIES AND RESPONSIBILITIES:

• Generate and review Suggested Stock Orders for replenishing stock.
• Closely review generated Purchase Orders based on ordering policy, prevailing circumstances and in consultation with the Inventory Control Team & PI&OF Manager.
• Receive & review Order Acknowledgements from suppliers (e.g Unatrac), respond to supplier and advice for order status information, further interpretation and/or customer feedback.
• Conduct analysis to determine cause for emergency purchases and identify corrective actions to reduce controllable backorders.
• Handling ATS requests & all Parts Technical and Group Parts Operations office communications. Strategically drive revenue targets for Caterpillar equipment and product parts in Nigeria
• Regularly review sales pipeline of salesmen and ensure maximum conversion of opportunities to sales.
• Drive CRM adoption and champion change management
• Use analytics from salesforce CRM to gain insights and drive sales process optimization.

PERSON SPECIFICATION:

• Engineering or Business Administration degree or equivalent qualifcation.
• 3-4 years industry sales experience.