Outlet Manager at Michael Stevens Consulting

Responsibilities

• Rresponsible for company’s outlet performance like personnel management, beverage and foods and other services and operations.
• Monitor and make sure that there is a smooth running of customer service areas and satisfaction.
• Interactwith their clients in order to make sure that satisfaction and promotion of facilities and services are adequately met.
• Communicatewith other departments in order make sure that customers’ needs are satisfied and met.
• Make sure that good handling of cash is properly followed.
• Deal with customer’s complaint and listen with some feedbacks so as to improve their services.
• The manager is responsible in recruiting team professional as well as qualified staff who is dedicated to provide great services.
• Organize appointments and meetings for staff, change menu and other matters related to their line of work and implement trainings for employees if needed.
• Focus on safety and health standards in order to make sure that theteamhasgood knowledge on safe working condition.
• The outlet manager is in-charge of performance and sales of the company and ensures that the company’s profits and goals are met.
• Take monthly inventories with their supplies and maintain an optimum stock level so as to meet customer’s demand. They avoid excess and detect waste for optimum profit without affecting the company’s performance.

Qualifications

• Interested candidates should possess a Bachelor's Degree or HND with at least 5 years experience.