Outdoor Catering Manager at Kloverharris Limited

Responsibilities

• Manage a team of catering staff for successful execution of catering events.
• Perform staff management, expense control, menu selection, food preparation and equipment rental to ensure profitable event.
• Explore business opportunities to obtain new orders.
• Develop a positive working relationship with existing customers for repeat business.
• Develop a marketing plan to promote catering operations to individuals and organizations.
• Respond to customer inquiries in an accurate and timely manner.
• Prepare comprehensive catering order form according to client’s requirements and interest
• Recruit and train permanent and casual staff.
• Organize, lead and motivate the catering team.
• Ensure health and safety regulations are strictly observed.
• Budget and establish financial targets and forecasts.
• Monitor the quality of the product and service provided.
• Keep financial and administrative records.
• Maintain stock levels and order new supplies as required.
• Negotiate contracts with customers, assess their requirements and ensure they are satisfied with the service delivered.
• Oversee food preparation, transportation, and set-up activities to ensure a successful event.
• Maximize sales and meet profit and financial expectations.
• Oversee the management of facilities, e.g., check event bookings and allocation of resources/staff.
• Plan new promotions and initiatives and contribute to business development.
• Keep abreast with trends and developments in the industry, such as menus or trends in consumer tastes.

Requirements

• B.sc in any field with a minimum of 5 years experience in the management of outdoor Catering in a quick-service industry.
• Previous experience of working in the hospitality industry is an added advantage.
• Team player with leadership capability Strong interpersonal skills with the ability to seek and develop new relationships.
• Strong verbal and written communication skills
• Commitment and integrity.
• Good planning & organizational skills
• Good Negotiation & persuasion skills
• Effective management of customer expectations