Original Equipment Manufacturer (OEM) Product Sales Specialist at International Energy Services Limited (IESL)

JOB PURPOSE / OBJECTIVE

• The OEM (Original Equipment Manufacturer) Product Sales Specialist is responsible for promoting and selling products to OEM clients, ensuring customer satisfaction, and driving business growth.
• This role involves developing relationships with key stakeholders in the OEM industry, understanding client needs, and delivering tailored solutions to meet those needs.
• The Sales Specialist works closely with the head of departments and business development teams to ensure product offerings meet client requirements and performance standards.

KEY RESPONSIBILITIES

 Sales and Business Development:

• Develop and implement sales strategies to target new OEM customers and grow relationships with existing clients.
• Identify opportunities to expand product lines and introduce new products within the OEM market.
• Manage the sales pipeline, from prospecting and lead generation to closing deals.
• Achieve and exceed sales targets and KPIs.

Customer Relationship Management:

• Build and maintain long-term relationships with key OEM clients.
• Act as the primary point of contact for customers, providing them with product information, technical support, and assistance.
• Understand customer requirements, preferences, and pain points to offer tailored solutions.
• Conduct regular follow-ups to ensure customer satisfaction and drive repeat business.

Product Knowledge and Consultation:

• Maintain an in-depth understanding of the company’s product offerings, features, and benefits.
• Provide technical support and product consultations to OEM clients to ensure the best solution fit for their needs.
• Collaborate with the product development and engineering teams to offer feedback on customer needs and potential product improvements.

Market Analysis and Reporting:

• Monitor market trends and competitor activities to identify potential threats and opportunities.
• Provide insights and recommendations on product positioning, pricing strategies, and promotional activities.
• Prepare regular reports on sales performance, market conditions, and customer feedback.

Cross-Functional Collaboration:

• Work closely with the marketing team to create promotional materials and sales presentations tailored to OEM customers.
• Collaborate with the supply chain, engineering, and customer support teams to ensure timely product delivery and resolution of any customer issues.
• Participate in internal meetings and business development discussions to provide sales insights.

Negotiation and Contract Management:

• Negotiate pricing, terms, and contracts with OEM clients.
• Ensure all agreements are in compliance with company policies and legal regulations.
• Prepare sales proposals, contracts and other related documentation.

Required Skills and Qualification:

• Education: Bachelor's degree in Business, Marketing, Engineering, or a related field (preferred).
• Experience: Minimum of 3–5 years of sales experience, ideally in OEM, manufacturing, or Oil and Gas Industry.
• Communication Skills: Strong verbal and written communication skills, with the ability to effectively present to clients at various organizational levels.
• Technical Aptitude: Ability to understand and communicate technical product details, working with engineering teams and clients.
• Negotiation Skills: Strong negotiation skills with a proven track record of closing deals.
• Customer Focus: Strong commitment to customer satisfaction, building long-lasting relationships.
• Analytical Skills: Ability to analyze data, identify trends, and make strategic