Operations Supervisor at Maurice Xandra Solutions

Job Summary

Our client, a leading cosmetics organisation within the FMCG industry, is seeking a highly organised and analytical Operations Supervisor to support the efficient and seamless delivery of its business operations.

The successful candidate will oversee daily operational activities, coordinate vendors and service providers, support procurement and supply chain activities, monitor inventory and distribution, prepare operational reports, and ensure compliance with relevant regulatory requirements. The role also involves working closely with Finance, HR, IT, Commercial, and other teams to resolve operational issues and drive continuous process improvement.

Key Responsibilities

• Monitor daily operational activities and ensure adherence to established processes and service standards
• Coordinate with vendors and service providers to ensure contract compliance and timely service delivery
• Manage the department\'s procurement requests; raising purchase orders, obtaining approvals, and reconciling invoices
• Track stock levels, manage reorder processes, and coordinate inbound and outbound shipments
• Prepare daily, weekly, and monthly operational performance reports for management review
• Support regulatory compliance activities including documentation, internal audits, and regulatory submissions
• Liaise with finance, HR, IT, and commercial teams on cross-functional operational matters
• Support the implementation of new systems, tools, and process changes within the operations function
• Resolve operational issues promptly and escalate complex matters to management.

Requirements

• Bachelor\'s degree (minimum Second Class Lower) in Business Administration, Management, Engineering, Economics, or a related field
• Minimum of 3-5 years of relevant work experience in an operations or process management role
• Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint
• Strong analytical, communication, and organizational skills
• Knowledge of stock management principles, procurement cycles, and logistics coordination
• Knowledge of relevant regulatory requirements applicable to the FMCG industry
• Demonstrated ability to manage multiple priorities simultaneously without compromising quality

Emoluments:

• HMO
• CPS
• Transportation Allowance
• Performance Bonuses

Application Question(s):

• How many years of experience do you have in operations, process management, supply chain, or a similar role, particularly within the FMCG industry?
• Are you proficient in Microsoft Excel, and have you prepared operational performance reports or dashboards for management review?
• Do you have hands-on experience in stock management, procurement, vendor coordination, and logistics/distribution?
• Do you have experience working with cosmetics or personal care brands within the FCMG sector?