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  • Posted: Oct 19, 2021
    Deadline: Not specified
  • Bolt is one of the fastest growing startups in the world with over 30M happy customers in 30+ countries, from Europe to Mexico to Africa. We’re building a ride-hailing app to connect millions of riders and drivers around the world to make travel easier, quicker and more reliable.
    Read more about this company


    Operations Specialist

    Location: Benin City, Edo

    Job Description

    • We are recruiting for an analytical and solutions-driven Operations Specialist to manage supply in our Benin City ride-hailing operations.
    • You will be working closely with the Operations Manager(s) and Country Manager where your work will have a direct impact on the business growth through achieving supply milestones and key metrics.
    • Lead in driver community management, communications and activities - being honest, transparent and engaging with drivers is our priority
    • Collaborating with local operations and other local/HQ teams to collect and act on feedback gathered from the Benin City driver community
    • Hands-on supply management in Benin City - working autonomously and taking initiatives to build brand reputation, driver retention and loyalty
    • Be a subject matter expert of the industry and be an effective communicator between Bolt and the driver community
    • Develop and execute strategies/initiatives to increase positive engagement with the driver community


    • You have 2+ years of experience in an analytical position
    • You are a strong collaborator with excellent communication skills (both verbal and written) in English
    • You are highly analytical and have a data-driven mindset with excellent Excel skills
    • You are a hustler, not stopping after several obstacles a day
    • You are passionate about new technologies and ride-hailing
    • You have a strong motivation to solve problems creatively and efficiently
    • You thrive in a fast-paced environment
    • You are detail-oriented and organised
    • You are customer-oriented and will strive to strengthen your driver value proposition to ensure supply growth

    You will get extra credits for:

    • Experience in sharing economy, tech business, transport industry, startup or dynamic high-growth company
    • Experience in product launches or running a business.

    Method of Application

    Interested and qualified? Go to Bolt on to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

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