Operations Performance Analyst at The Concept Group

Responsibilities
Business Operations Performance Monitoring:

• Improvements in overall turnaround times for transactions and vendor performance

Business Process Development:

• Creating Descriptive Process flows for new products/services and business locations

Partnership Structure Creation:

• Creating external structures and internal processes that guide partnerships on Rosabon products

Market Expansion Support:

• Identify optimal setup requirements and subsequent process flow modifications and vendor acquisition

Operations Process Improvement Drives:

• Initiating, planning and executing process improvement drives

Operations Team coordination:

• Coordinating the team towards achieving individual KPIs and team goals

Requirements

• Interested candidates should possess a BSc Degree with at least 2 years work experience.

Organisational Relationship:

• Member of Business Operations Department [Marketing & Strategy]
• Works with [Credit & Risk Management Department, Internal Operations Department, Asset Creation Department and other Departments as required]
• Reports to [Head, Marketing & Strategy]