Operations Manager at So Fresh Neighbourhood Market

Job Summary

• Lead and manage a team of Outlet Managers, responsible for all aspects of day-to-day running of So Fresh outlets, providing visibly strong leadership for the retail operations team.
• Improve performance, productivity, efficiency, and profitability of So Fresh retail operations.
• Oversee and ensure consistent and reliable production and sales operations throughout the organization.
• Work with the team to achieve daily sales targets and other operational objectives set by the organization.
• Contribute to the development and implementation of organizational strategies, policies and practices.
• Oversee Trainings and developments in the assigned outlets.
• Resolve promptly all facilities and maintenance issues (Civil, Mechanical and Electrical).

Qualification and Requirements:

• Minimum of BSc/HND in Management, Business Administration, or any related discipline
• Minimum of 5 years progressive experience in a service-oriented hospitality industry such as retail, restaurant, hotel etc.
• Practical knowledge of best practices and concepts in Operations Management.
• Ability to efficiently manage chain of outlets, both out-stations and in-stations.
• Ability to work effectively in a fast-paced work environment.