Operations Manager at Reliance HMO

Location: Gbagada, Lagos

About the Position

• We are looking to engage a data-savvy operations genius, as a Operations Manager. The Ops Manager will lead efforts to delight and exceed expectations of our patients in all our facilities.

Key Responsibilities

• Design and implement data collection processes that will inform continuous improvement of operational model
• Utilize data insights to implement operational strategy that optimizes organizational technology, capacity and personnel.
• Create policies, trainings and resources that clearly define and optimize key business processes to allow efficient replication across multiple locations.
• Collaborate with engineering and product teams to implement technological interventions that improve staff efficiency and performance.
• Prepare a business and financial plan that incorporates basic accounting principles to evaluate current or proposed health care products or services.
• Minimize losses due to inappropriate billing, collections and pilferage.

Requirements

• 3-5 years' operations / admin experience operations in the service sector
• Ability to ensure all operations are carried on in an appropriate, cost-effective way.
• Must be able to improve operational management systems, processes and best practices.
• Must be able to purchase materials, plan inventory and oversee warehouse efficiency.
• Experience working with accounting / finance team for effective collection, budgeting and forecast purposes.

Company Perks

• Competitive compensation package
• Comprehensive family health and dental insurance
• In-office lunch