Operations Manager at Maurice Xandra Solutions

JOB SUMMARY    

We are seeking a detail-oriented and dynamic Operations Manager to join our team. The successful candidate will oversee and optimize daily operations, ensuring smooth and efficient processes across all departments. This role is pivotal to maintaining our commitment to excellence, and we seek someone who can bring their experience and passion for the hospitality industry to help us achieve our operational goals.

RESPONSIBILITIES    

• Manage and oversee daily operations to ensure smooth functioning and optimal productivity.
• Develop, implement, and maintain operational policies and procedures that improve efficiency.
• Collaborate with various departments to align goals, resolve issues, and enhance team performance.
• Supervise staff to foster a positive work environment and promote a culture of teamwork and high morale.
• Analyze and manage operational budgets, controlling costs while maximizing profitability.
• Conduct regular assessments to identify areas for improvement and implement changes accordingly.

QUALIFICATION & EXPERIENCE    

• Bachelor’s degree in a related field.
• Minimum of 4 years of experience in administrative roles, particularly within the hospitality sector.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) is a must.
• Experience in a supervisory or managerial role within the hospitality industry.
• Familiarity with operational software or ERP systems.

REQUIRED SKILLS    

• Strong organizational and leadership skills.
• Excellent communication and interpersonal skills.
• Analytical skills for budget management and performance monitoring.
• Problem-solving skills with the ability to make quick, effective decisions.
• Ability to work collaboratively with cross-functional teams.