Operations Manager / Hotel Manager at Royal Rex Hotel

Job Responsibilities

• Oversee the day-to-day activities of the hotel successfully
• Plan and direct the hotel's main operations including quality, standards, cleanliness, guest satisfaction
• Promote a culture of excellence in guest care through a warm welcome and a desire to exceed expectations
• Be responsible for maximizing profit through consistent delivery of the highest standard of service
• Ensure consistent implementation and review of SOPs throughout all department
• Carry out regular inspections of all department
• Managing all staff
• Coordinating events

Qualifications

• Minimum of OND in hospitality management or any other related courses.

Work Experience:

• Minimum of 2 years of work experience in a hotel.
• Must have IT and social media knowledge.
• Must be able to carry out marketing of the hotel and event spaces.
• Must be clean, decent, and able to communicate.