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  • Posted: May 17, 2022
    Deadline: May 31, 2022
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    Francole Cleaning Services (RC No. 3904496) is a one stop company engaged in cleaning and janitorial service, facility management, hospitality, estate agency and training. We commenced business activities on the 1st September, 2009.
    Read more about this company

     

    Operations Manager

    Location: Lekki, Lagos

    Job Summary

    • We require the services of an experienced Cleaning Operations Manager to join our team.

    Job Responsibilities
    Operations management:

    • Ensure quality execution of every assigned job retainership / one-off that guarantees customer satisfaction
    • Monitor strict adherence to SOP and standards of cleanliness and other services
    • Coordinate all operations activities effectively to meet customer /company expectations

    Quality assurance:

    • Regular assessment of all locations /site performance

    Customer relationship management:

    • Regular interface with clients by visits and phone calls
    • Prevent as much as possible any clients complaints and resolve issues as they arise

    Materials management:

    • Collect approved site materials from procurement and admin.

    Operational staff management:

    • Staff kitting and dressing must meet accepted company standard
    • Ensure all staff meet the resumption and closing time schedule by signing off weekly on the attendance register on each site

    Operational asset management:

    • Equipment must be handled in a safe manner before and after usage
    • Proper care and maintenance of equipment

    Learning & development:

    • Conduct regular staff training on equipment use and other areas identified

    Requirements

    • BSc or HND in any discipline
    • Minimum of 3 years experience as an Operations Manager in a Cleaning company is a MUST have.
    • Previous experience managing cleaners in various client sites including the food-based manufacturing industry is an added advantage.

    Other Requirements:

    • Must be able to use and train cleaners on the use of various cleaning equipment such as vacuum cleaners, scrubbers, and walk-behind scrubber machines.
    • Must be able to make use of MS - Office tools.

    Salary

    • N80,000 monthly.

    Method of Application

    Interested and qualified candidates should send their CV to: francolecleaningservices@yahoo.com or francolecleaningservices@gmail.com using the Job Title as the subject of the email.

    Note: Only suitably qualified candidates will be contacted.

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