Operations Manager at Figorr

Job Description

• We are looking for a professional Operations Manager to coordinate and oversee our organization’s operations. The specific duties of an Operations Manager include formulating strategy, improving performance, procuring material and resources and securing compliance.
• You should be ready to mentor your team members, find ways to increase the quality of customer service, and implement best practices across all levels.
• Ultimately, we’ll trust you to help us remain compliant, efficient, and profitable during the course of business.

Responsibilities

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Find ways to increase quality of customer service.

Requirements and skills

• Bachelor's Degree in Operations Management or related field.
• 5+ years of proven success in management, operations, and leadership roles.
• Understanding of general finance and budgeting, including profit and loss, balance sheet, and cash-flow management.
• Ability to build consensus and relationships among managers, partners, and employees.
• Excellent communication skills.
• Solid understanding of financial management.
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Strong skills in budget development and oversight
• Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
• Proficiency in conflict management and business negotiation processes
• Knowledge of business productivity software and an aptitude for learning new applications
• Familiarity with business and financial principles
• Excellent communication skills.

Preferred skills and qualifications:

• Bachelor's Degree (or equivalent) in Operations Management, Business Administration, or related field
• Working knowledge of management software programs, including NetSuite, QuickBooks, and CenterPoint Payroll
• Strong IT skills, including database development
• Multiple years of financial and account reporting experience
• Ability to communicate in more than one language is an added advantage.