Operations Manager at Estrada International Staffing Solutions

Responsibilities

• Ensure smooth coordination across departments to deliver exceptional guest experiences.
• Implement and monitor standard operating procedures to maintain operational efficiency.
• Supervise, train, and mentor staff to foster a culture of excellence
• Conduct performance evaluations, identify training needs, and support professional growth.
• Monitor guest feedback to ensure satisfaction and address concerns promptly.
• Implement service improvement strategies based on feedback and industry best practices.
• Develop and manage operational budgets, controlling costs while optimizing resources.
• Oversee procurement and inventory management to ensure resource availability.
• Collaborate with senior management to develop and execute strategic initiatives.
• Identify areas for operational improvement and implement innovative solutions.
• Support business development efforts by enhancing operational capabilities.