Jobs at Estrada International Staffing Solutions

Responsibilities

• Ensure smooth coordination across departments to deliver exceptional guest experiences.
• Implement and monitor standard operating procedures to maintain operational efficiency.
• Supervise, train, and mentor staff to foster a culture of excellence
• Conduct performance evaluations, identify training needs, and support professional growth.
• Monitor guest feedback to ensure satisfaction and address concerns promptly.
• Implement service improvement strategies based on feedback and industry best practices.
• Develop and manage operational budgets, controlling costs while optimizing resources.
• Oversee procurement and inventory management to ensure resource availability.
• Collaborate with senior management to develop and execute strategic initiatives.
• Identify areas for operational improvement and implement innovative solutions.
• Support business development efforts by enhancing operational capabilities.

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About the Role

• We are looking for a dynamic and results-oriented Business Development Manager to drive revenue growth and position a top-tier resort as the premier destination for high-end hospitality experiences in Lagos.
• This role is ideal for a strategic thinker who excels at identifying new business opportunities, building strong industry partnerships, and crafting innovative sales strategies.

Responsibilities
What You’ll Do:

• Client Acquisition & Partnerships – Identify and engage corporate clients, event planners, and travel agencies; develop strategic partnerships in the hospitality industry.
• Sales & Revenue Growth – Execute sales strategies to attract high-end guests, promote resort services, and exceed revenue targets.
• Market Research & Competitive Analysis – Monitor industry trends, identify new opportunities, and provide insights for pricing and promotions.
• Brand Awareness & Promotion – Collaborate with marketing to create campaigns, represent the resort at industry events, and enhance visibility across platforms.
• Client Relationship Management – Build and maintain strong relationships with clients, ensuring satisfaction and long-term partnerships.
• Contract Negotiation & Business Deals – Secure beneficial agreements with stakeholders to align with the resort’s growth objectives.
• Performance Tracking & Reporting – Monitor sales performance, track market trends, and maintain an updated CRM system.

Qualifications

• Bachelor’s Degree in Business Administration, Marketing, or a related field.
• Must have 3-5 years of experience in business development or sales within the hospitality or luxury sector.
• Proven ability to secure partnerships and consistently hit revenue targets.
• Strong negotiation, communication, and relationship-building skills.
• Self-motivated, strategic thinker with a passion for luxury hospitality.
• Knowledge of Lagos’ hospitality and luxury market is a plus.
• If you know anyone or you’re ready to take luxury hospitality to the next level, we’d love to hear from you!