Operations Manager at Amani Advisory

Responsibilities

• Manage the day-to-day operations to ensure smooth functioning.
• Oversee staff schedules, ensuring adequate coverage during all business hours.
• Develop and implement business strategies to drive revenue growth and expand market share.
• Create and manage budgets, ensuring financial targets are met.
• Oversee production schedules, ensuring timely delivery of high-quality products.
• Collaborate with production and suppliers to optimize efficiency and maintain quality standards.
• Engage the brand and social media presence and launch of website.
• Monitor inventory levels, procurement, and supply chain processes.
• Implement systems and processes to improve productivity and workflow.
• Follow up on training, and manage a team of production and administrative personnel.
• Foster a collaborative and positive work environment that aligns with the company’s vision and values.
• Monitor operational costs and identify opportunities for cost-saving without compromising quality.
• Collaborate with marketing teams to develop promotional campaigns and enhance brand visibility.
• Build and maintain relationships with clients, suppliers, and other stakeholders.
• Ensure excellent customer service by addressing client needs and resolving complaints promptly.
• Gather client feedback to refine product offerings and improve customer satisfaction.
• Prepare and present regular performance reports to the Creative Director.

Requirements

• Interested candidates should possess a B.Sc Degree with 2 - 5 years work experience.