Operations Coordinator at Mercy Corps

General Position Summary

The Operations Coordinator is responsible for all facilities & office management functions, and logistics (asset management, fleet management and warehousing) functions in a specific field office.

Essential Job Responsibilities

Logistics

• Ensure that warehouse procedures are developed and followed as described in the Field Warehouse Management Policy.
• Supervise the fleet management team and ensure systems to track maintenance, fuel usage and vehicle scheduling.
• Establish and maintain a pipeline of supplies, overseeing the logistical aspects of the operation; oversee NFI, commodity storage and movements as needed.
• Liaise with finance to ensure compliance and payment schedules; maintain service contracts.
• Coordinate logistical aspects (non-program) of material aid projects and associated shipments; manage importation and customs clearance elements. Oversee equipment registration, licensing, and insurance, etc.
• Maintain inventory records of materials and materials flow; oversee tracking of all assets.

Facilities and Office Management

• Ensure that facilities and office management policies and procedures are implemented as described in the Field Facilities and Office Management Manual across all deep field offices
• Oversee set-up and development of Mercy Corps offices including drafting and reviewing contracts for office and housing space, leasehold improvements, and IT.
• Oversee facility management, including housing and office leases; ensure that security standards are maintained at all premises.
• Ensure that Mercy Corps contracts and business transactions/relationships are transparent and in compliance with law and Mercy Corps/donor policies.
• Responsible for Ensuring optimum utilization of resources including OPS budgets.
• Ensure full compliance as per the standard operating process, and policies in OPS.

Accountability to Participation and Stakeholders

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

Minimum Qualification & Transferable Skills

• Candidates should possess a relevant Bachelor’s degree or Higher National Diploma.
• A minimum of 3 field experiences in operations management.
• Demonstrated attention to detail, following procedures, meeting deadlines, and working and problem-solving independently and cooperatively.
• Excellent negotiation and representation skills.
• Effective verbal and written communication, organizational, prioritization and Microsoft Office applications.
• Excellent oral and written English skills required.
• Ability to work effectively with an ethnically diverse team in a sensitive environment.