Operations Coordinator at Bolt

Department: Ride-hailing Operations

Overview

• The Operations Coordinator will help us grow our business in Nigeria. This person will support all Bolt’s ride-hailing operations in Lagos.

Your Daily Adventures Will Include

• Support all Bolt's ride-hailing operations in Lagos
• Create and optimise processes - scaling is our priority; you will help us find the most efficient way to transform thousands of leads into active drivers every month
• Analyse data - you will monitor our engagement, quality and utilisation metrics and ensure a great experience for our users and drivers
• Figure out the logistics of how many drivers are needed where and when
• Develop and execute strategies to keep the churning rate at minimum levels

We are Looking For

• You're passionate about new technologies and fixing transportation
• You're a great communicator
• You have a data-driven analytical mindset and love to solve problems (Excel skills are a must)
• You're a hustler, not stopping after 20 obstacles a day
• You are social. You can easily network with people of all background
• You have excellent spoken and written English, any other language is a plus

You will get extra credits for:

• Experience in sales, sharing economy, tech business, transport industry, startup or dynamic high-growth company.

Why you’ll love it here:

• Your daily duties will have a meaningful impact on millions of people all over the world.
• You’ll be surrounded by the most friendly, supportive colleagues you can imagine.
• As we grow, so will you! Bolt’s fast-paced, challenging environment offers you great opportunities for professional development.
• You’ll always be kept informed. Our bi-weekly All Hands meetings bring our global teams together, ensuring we’re all up to speed and moving forward as one.
• Switching off is important! At Bolt, we like to work hard and play hard. Enjoy our fun team events, office snacks, free merch and more!