Operations Associate at UNOPS

Functional Responsibilities:

The Operations Associate will work under the direct supervision and guidance of the Operations Officer. The primary objective of this role is to provide operational and logistical support to the training program, ensuring its smooth implementation and effectiveness. This includes:

• Support the Operations Officer in the delivery of EHAT, AASC, and CMD (Levels 1, 2, and 3) training to Police and NSCDC personnel.
• Assist in the development and maintenance of training materials, schedules, and resource management.
• Support the implementation of Quality Assurance/Quality Control (QA/QC) processes.
• Support the National Mine Action Centre (NMAC) in operational planning.
• Contribute to the development of National Mine Action Standards (NMAS) or National Technical Standards and Guidelines (NTSGs), as directed.

Training Delivery Support:

• Assist in the preparation of training materials, including printing, collation, and distribution.
• Provide logistical support during training sessions, such as setting up training venues, managing equipment, and coordinating participant logistics (e.g., accommodation, transportation).
• Maintain accurate records of training attendance, performance, and feedback, as directed.
• Support the delivery of practical exercises and assessments, as required.
• Coordination with Police and NSCDC on administrative and logistical requirements.

Training Development and Planning Support:

• Assist in the development and review of trainee selection criteria for each training level (EHAT, AASC, CMD 1, 2, and 3).
• Support the development and maintenance of comprehensive training schedules, ensuring they are up-to-date and reflect any changes.
• Assist in the identification and procurement of necessary equipment required for the training.
• Assist in the development of training budgets.

Mentoring and QA/QC Support:

• Support the implementation of the mentorship and QA/QC plan.
• Assist in the organization of mentorship sessions and follow-up activities.
• Support the development of assessment tools and conduct regular evaluations, as directed by the supervisor.

NMAC Support:

• Provide administrative and logistical support to the NMAC in operational planning, as required.
• Assist in the preparation of reports and presentations for the NMAC.

Standards Development Support:

• Assist the Operations Officer in the development or review of NMAS or NTSGs. This may involve research, document management, and logistical support.

Administrative and Operational Support:

• Draft reports, briefing notes and summary documents related to operational activities.
• Liaise with national and local authorities, affected communities and other stakeholders, and organize meetings as required
• Maintain the office and operational filing system, ensuring all documents are saved appropriately
• collect and record operational data using the UNMAS information Management System (IMSMA) and related tools.
• Support the preparation of daily and weekly operational updates, highlighting successes and challenges.
• Perform other administrative and operational support tasks as required by the supervisor.

Education/Experience/Language requirements:
Education

• First Level University Degree (Bachelor’s Degree or equivalent) with a minimum of 2 years of relevant experience is required;
• Or, a High School diploma with a minimum of 6 years of relevant experience is required.

Experience

• Relevant experience is defined as experience in programme management, project management, monitoring, planning, operations, law enforcement or related activities, providing operational and logistical support, preferably in a training or capacity-building context.
• Proficiency in basic computer applications and word processing is required.
• Experience in humanitarian mine action operations is desired.

Language

• Fluency in English (writing, speaking and reading) is required.