Operations Assistant at Control Risks

Job purpose

Responsible for assisting with the day-to-day running of the journey management process and carrying out all administrative requests from the AOM/ORS.

Tasks and responsibilities

• Contribute to daily updates analysing the risk implications for clients of relevant developments in the region, focusing on Western and Central/South-Eastern Europe
• Supporting the Journey Management Team in allocating resources to tasks and ensuring that the operations board is up-to-date and accurate for all locations.
• Daily submission of task log for all locations
• Keep all records of Fuel cards, Toll Gate payments and E top Up.
•  Monitoring tasks in progress and ensuring the Ops team is updated to reflect any changes in scope.
•  Ensure all affiliated admin is completed, returned and filed appropriately (Task submission sheet, Proposals and agreements)
•  Respond to emails from clients. Service providers and stakeholders as guided by the AOM/ORS
•  Assist with monitoring Trackers/Uniforms/Repair Logs for vehicles
• Supporting Journey Management team with additional tasks as required by Associate Operations Manager including deputizing for the Ops room Supervisor when appropriate.

Knowledge and experience

• Experience of coordinating and project managing.
•  Experience of delivering high quality journey management services and familiarity with the administrative processes.

Qualifications and specialist skills

•  IT literate – Basic/Intermediate Word/Excel/Power Point.
•  Excellent Communication skills both written and verbal.
•  Ability to meet deadlines and work under pressure.
• Good presentation skills

Behaviours

• All employees are expected to display behaviours reflective of our company values: Integrity and Ethics, Collaboration and Teamwork, Commitment to People and Professionalism and Excellence.