Operations Analyst at Dangote

In this role, you will be responsible for analyzing and reporting all activities related to the Performance Management Framework of the unit and manage all communication, sensitization, and monitoring of the process to ensure its effectiveness and relevance to the unit.

Key Duties and Responsibilities:

• Assist in monitoring the Performance Management system to enable the team to understand the departmental goals, show how their individual and team outputs contribute to the achievement of objectives; specifically, through managing the performance cycle to ensure cross-functional alignment in line with Key Performance Indicators.
• Oversee all initiatives of the unit from development through to monitoring and tracking to ensure successful execution and ultimately reporting back on results/outcomes.
• Displays effective knowledge in respect of the unit on crucial projects, track, and report on progress.
• Collaboration: Provide Support to all Unit leadership team to ensure that all commitments are delivered on time and in full.
• Participate in the Annual Operations Planning process for the unit and draw from these the KPIs which should be aligned to the functional leadership team. Aligned KPIs should be further broken down into team KPIs and cascaded effectively.
• Ensure all business processes within the unit run smoothly and efficiently, 100% of all teams are covered by the OPMS routines and procedures, all meetings abide by OPMS principles. Responsible for ensuring that action points raised from all OPMS review meetings across the unit are followed up on and closed timely to improve the unit/function performance.
• Monitor the Performance Management system to enable the team to understand the departmental goals, show how their individual and team outputs contribute to the achievement of objectives; specifically, through managing the performance cycle to ensure cross-functional alignment in line with Key Performance Indicators.
• Oversee all initiatives of the unit from development through to monitoring and tracking to ensure successful execution and ultimately reporting back on results/outcomes.
• Displays effective knowledge in respect of the unit on crucial projects, track, and report on progress.
• Collaboration: Provide Support to all Unit leadership team to ensure that all commitments are delivered on time and in full.

Requirements

Education and Work Experience:

• Bachelor’s degree/ HND in Social Sciences, Humanities, Science, or related field
• Minimum of 3 to 9 years of experience in logistics management, with a focus on product receipt and tracking.
• Self-directed person with experience in designing and rapidly implementing new tools and processes who can handle numerous projects concurrently.
• Excellent attention to detail and comfortably pivots into complex strategy discussions informed by data and research
• Outstanding team player with the ability to work and influence people at all levels
• Excellent communication, facilitation and presentation skills. An appreciation of how to communicate and embed change with a diverse audience
• Exceptional project and process management skills with a demonstrated track record of delivering high-quality results in a fast-paced, complex, dynamic business environment.
• Proven analytical skills including the ability to interpret numerical and written data, identify trends and provide contextual reports.
• Proficiency in the use of MS Office tools.