On Call Facility Manager at Ralds & Agate

Job Summary

• The On-Call Manager will provide an out of hours managerial service, which is responsive to unexpected or unpredictable issues that may arise.
• You must be able to get to the concerned location within a reasonable amount of time.

Job Responsibilities
Response Time:

• Respond to a call as soon as is practicable and within half an hour.

Emergency Response:

• Respond to facility-related emergencies, including power outages, HVAC failures, water leaks, or security concerns, ensuring prompt and effective resolution.

Operational Oversight:

• Manage facility operations during on-call shifts, ensuring all systems and equipment are functioning correctly.

Maintenance Coordination:

• Oversee and coordinate maintenance activities, both scheduled and emergency, to ensure the facility remains in optimal condition.

Client Engagement:

• Actively engage with clients to understand their needs and preferences and develop strategies to meet or exceed their expectations.

Feedback Implementation:

• Gather client feedback and work with internal teams to implement improvements or new solutions that enhance client satisfaction and facility performance.

Service Expansion:

• Identify opportunities for expanding services or increasing business with existing clients and collaborate with the business development team to pursue these opportunities.
• Business Growth
• Facility Management.