Offline Fraud Officer at FairMoney

Employment Type: Permanent Contract

Job Description

• Your role will be to be the point of contact in liaising with Law Enforcement and other financial institutions on fraud related issues.
• The successful candidate will liaise with customers, receive fraud complaints and investigate, and track all cases of fraud reported.

We are waiting for you to:

• Plan and undertake investigations into allegations of fraud of varying nature and complexity.
• Focus on credit related fraud across product lines including unsecured lending.
• Coordinate with other departments in relation to all fraud assignments eg. Obtaining and providing all relevant documents / evidences from / to Law Enforcement or consultant.
• Design and implement programs to prevent fraudulent activities and to recover any incurred losses.
• Establish a fraud desk for receiving customer complaints and investigating them to conclusion.
• Prepare draft and finalization of special investigation report within reasonable time period
• Assist in the identification of control weaknesses and implementing solutions and controls for future improvements.
• Identify and utilize appropriate investigative techniques and technologies to achieve maximum efficiency and effectiveness.
• Conduct witness (customers) interviews and take statements in accordance with current legislation.
• Maintain confidentiality and discretion in carrying out all the duties of the post.
• Ensure that all fraud case files and documents are maintained, updated, and protected in a secure manner.
• Establish relationships with law enforcement, key contacts in banks and stakeholders in the security apparatus.

Preferred Experience

• At least 4 years of fraud detection and investigation in any financial institutions.
• Master’s or Bachelor’s Degree in any discipline (preferably related to Fraud Management, Law, Accounting), with a professional certification of CFE will be an additional advantage.
• Must have a strong understanding of fraud & forgery concepts & covenants and legal & regulatory requirements.
• Must have knowledge of banking norms
• Knowledge of Microfinance prudential and other statutory regulations.
• Ability to judge financial data relationship to detect frauds
• Having high attention to details.
• Being able to interrogate persons
• Being able to work on non-traditional hours
• Having organizational skills
• Being assertive, Ability to withstand and handle influences / pressures
• Having knowledge on how to collect and preserve evidence
• Being ethical.
• Willing to travel across Nigeria.