Office Administrator/ Front Desk Officer at Rosettee Construction

Job Purpose (Job Summary)

• To manage front desk operations, provide administrative support, and ensure smooth coordination of office activities.
• The Office Administrator / Front Desk Officer serves as the first point of contact for visitors and clients, maintaining professionalism, efficiency, and orderliness in office operations while supporting the administrative and logistics needs of the organization.

Key Responsibilities / Duties

Reception & Visitor Management:

• Greet and welcome guests promptly and courteously upon arrival.
• Direct visitors to the appropriate staff or departments efficiently.
• Maintain visitor logs, issue badges, and ensure compliance with office security protocols.

Communication & Correspondence:

• Answer, screen, and forward incoming phone calls professionally.
• Provide accurate and helpful information to clients and visitors in person, via phone, or through email.
• Manage internal and external correspondence, including courier services.

Administrative Support:

• Maintain a tidy and organized reception area equipped with necessary stationery and materials.
• Perform general administrative and clerical duties such as filing, photocopying, scanning, transcribing, and faxing.
• Support HR and Admin teams in daily office coordination tasks.

Mail & Deliveries:

• Receive, sort, and distribute incoming mail and deliveries promptly.
• Prepare outgoing mail, packages, and documents for dispatch.

Scheduling & Coordination:

• Manage calendars, schedule meetings, and assist in coordinating staff appointments.
• Arrange travel logistics and accommodations, ensuring necessary documentation and approvals are in place.

Office Supplies & Inventory:

• Order front office and general office supplies.
• Maintain accurate records of supply inventory and ensure timely replenishment.

Security & Safety:

• Monitor and control access via the reception desk to ensure compliance with office security policies.
• Support implementation of workplace safety and emergency procedures.

Team Collaboration:

• Liaise with other departments to facilitate effective communication and office efficiency.
• Contribute to achieving administrative goals and maintaining a positive work environment