Office Administrator (Aftermarket) at Terawork

Job Summary

• Aftermarket Administrator with the ability to undertake work freely and address pending customer requirements promptly and professionally.
• He / She will also be responsible for coordinating office activities to secure efficiency and compliance with company policies.

Job Description

• Keep company databases in check and update them on a daily basis. Maintain general office files, including job files, vendor files, and other files related to the company's operations.
• Ensuring delivery timelines agreed with customers are met and delays are both avoided and properly communicated. To liaise with direct managers/s for parts quotations and warranty requests.
• Assist with billing by preparing and sending quotations; invoices; track accounts; track orders, and assist in other internal documents as requested. Update spreadsheets used by accounting, engineering, and field services.
• Support budgeting and bookkeeping procedures, submit timely reports as assigned, keep stock of office supplies and place orders when necessary, monitor and oversee to the general cleanliness of the office, and oversee the maintenance of office facilities, and equipment.
• Manage and properly account for petty cash.
• Ensure all activity is recorded to companies reporting templates and ensure monthly tool and vehicle inspections are carried out.
• To execute work to best practice, work mainly Monday to Friday, or when necessary to complete customer deadlines and requirements.
• Comply with Group employee handbook, policies & procedures and incorporate contractual employment obligations.
• Comply with Group safety policy & report all unsafe practices and near misses.
• Team up with colleagues and other team members, build relationships and trust with customers

Requirements

• B.Sc. in Statistics, Mathematics, Administration, or other related fields
• 1 to 3 years experience applicable to the job role
• Excellent verbal, and written communication skills and organizational skills.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong supervisory and leadership skills, ability to prioritize tasks and delegate them when appropriate.
• Ability to function well in a high-paced and at times stressful environment.
• Understanding of how to operate standard business equipment.
• Proficient with Microsoft Office Suite or related software.
• A background in Math / Statistics / or similar disciplines will be an added advantage.