Job Overview/Summary
The purpose of the M&E Officer position is to coordinate the collection, compilation, consolidation, and analysis of data to track programs/ projects activities, conduct data validation, Post distribution monitoring, monitor progress and support impact measurement. S/he will also conduct development research, engage in reflective practice, and generate lessons from projects/programs and prepare M&E plans for the sectors. S/he is responsible for establishing and ensuring better field level data management systems for the core program s/he assigned to and coordinates the proper and timely evaluation of project objectives/impact. S/he will contribute to the existing client response mechanisms and ensure program staff participation in M&E activities. The position holder will closely work with sector manager(s), front line staff, and community/facility volunteers. S/he also will work closely with the M&E unit on technical matters and reports to the MEAL Manager.
Key Responsibilities
Program/Project Design
- Support the conduct of the Multi-Sectoral Needs Assessment and other project specific assessments and data collections
- Conduct training for program staff on the MEL system, performance indicators, and data quality assurance.
- Conducting data validation exercises and monthly meetings with the program staff.
- Participate in project review, especially review of Log frames, and learning agenda.
- Ensure data collections tools are standardized and appropriately used to meet both organizational and donor requirements.
Monitoring, Evaluation and Learning
- Conduct routine monitoring visits to project locations, particularly learning centers.
- Ensure data collected are routinely verified, analysis and reported according to the DQA standards.
- Ensure weekly data validation exercise is carried out at sites
- With the support of MEAL manager, conduct Post distribution monitoring assessment (PDM), IYCF assessment, Client exit interview, Baseline and Endline assessment across project locations.
- Ensure all data point reports validate data via the commcare application.
- Ensure that data is readily available and stored appropriately for any future reference.
- Conduct monthly Data Quality Audits
- Ensure the project indicators are properly tracked and reported, particularly the OCHA standard indicators.
- Perform clear statistical analysis on the data collected and present the findings/results to program colleagues for informed decisions.
Information Management and Reporting:
- Support the establishing and maintaining project information management system.
- Ensure the appropriate reporting of field level data that is responsive and align to project indicators.
- Ensure proper update of Indicator Performance Tracking Table (IPTT)
- Contribute to monthly and quarterly reporting by providing the verified data that’s meets the DQA standards.
Client Responsive Mechanisms (CRM)
- Ensures that client responsive channels are established and active to enable project participants and stakeholders to provide feedback and complaints related to the consortium project implementation.
- Facilitate collaborative learning sessions and client feedback are well received and documented
- Support the rollout of the Client Satisfaction Survey (CSS)
- Support the sensitization of client feedback channels across all the operational locations and set up client feedback desk during distributions
- Train Staff and field monitors on client feedback channels
Capacity building and supervision:
- Train project staff, and partners’ staff on project deliverables, especially the project result areas and indicators.
- Support program colleagues to better understand project indicators and reporting
- Train Research Assistants/Enumerators for field data collection
Perform other duties assigned by the supervisor.
Job Requirements
Education qualifications: Degree/diploma in statistics, computer science/IT/or any sector or sub-sector related field
Work Experience: At least three (3)-years’ experience working in monitoring and evaluation preferred.
Demonstrated Technical Skills:
- Strong skills in data collections process
- Strong skills in tool development particularly using: Kobo collect, Comcare, SurveyCTO, Mobenzi etc.
- Strong skills statistical analysis and skills through: STATA, SPSS, Nvivo, Microsoft excel, QGIS, PowerBi, Tableu etc.
- Good report writing skills, facilitation, and communication skills.
- Good understanding of emergency context and response.
- Good team player with excellent interpersonal skills and the ability to work in diverse contexts.
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