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One Acre Fund is a nonprofit organization that supplies smallholder farmers in East Africa with asset-based financing and agriculture training services to reduce hunger and poverty. Headquartered in Bungoma, Kenya, the organization works with farmers in rural villages throughout Kenya, Rwanda, Burundi, Tanzania and recently Malawi. Using a market-based ap...
Location: Minna, Niger
About the Role
As a Customer Engagement Officer, you'll be the voice of One Acre Fund. You'll take care of incoming customer calls and also conduct outbound surveys. You'll report to the Systems Associate.
Responsibilities
Inbound Calls:
Outbound Calls/Surveys:
Short Message Service (Text Messages) Blasts:
Data Analysis And Reporting:
Case Management:
Field Visit Activities:
Overall:
Note: This is subject to addition or subtraction of responsibilities at the organization’s discretion.
Career Growth and Development:
Qualifications
We are looking for a professional with a background in finance or a related field, and a long-term passion for sustainable agricultural development. Candidates who fit the following criteria are encouraged to apply:
Preferred Start Date:
Sponsor International Candidates:
Benefits
Note
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