NI - Key Account Manager (ODS) at Jumia Nigeria

Job Objective

• As a Key Account Manager (ODS), you will be accountable for the most important of Jumia KPIs: growth and profitability.
• You will focus on managing c-levels end-to-end relationships for our top brands and vendors.
• From the very essence of commercial, to operations or even co-organization of Jumia key commercial events, your scope will provide you with all levers to drive your categories toward the right direction.

Main Responsibilities 

• Act as a representative of Jumia to Key Accounts
• Leveraging prospecting skills and relationships to build partnerships with our top brands and vendors
• Drive expansion of existing clients & generate new business with prospect chains
• Managing contract negotiations to establish strong working relationships with restaurant partners, including sustainable economics for both parties
• Play the role of an advocate of the Jumia Food managerial decisions to the vendor
• Ensuring pricing competitiveness, assortment, and stock availability of vendors in the category.
• On-boarding 100% of account’s products & anticipating sourcing through brand product tools
• Driving growth by ensuring we have the right products at the right prices
• Organizing key commercial training and performance steering sessions with vendors
• Collaborate with your accounts on key commercial events such as Black Friday, Jumia Anniversary, etc.
• Execute tasks based on tools, processes and performance based on reporting and campaigns
• Ensuring your accounts are matching key operational KPIs

Required Skills & Qualifications

• Bachelor's Degree in Business, or any related field
• Minímum of 3 years either in FMCG, tier 1 retail groups, top banking & consulting companies
• Strong commercial skills & analytical skills
• Great capacity to handle high stake negotiations
• Resistant to stress, structured and organized
• Good with tools (Excel & PPT, Salesforce.com would be a plus)
• Strong interpersonal skills: Convince the people and your team that you are making the right decisions
• Great ability to work in a fast paced and competitive environment
• Flawless English communication.

Competencies Required:

• Customer Focus 
• Process Orientation
• Vendor management 
• Structured analysis skills
• Attention to Details.
• Influencing Skills
• Time Management
• Crisis Management

Interfaces:

• City Manager
• Restaurants
• Dispatch Associates

We Offer

• A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity of having strong impact in building the African e-commerce sector
• The opportunity to become part of a highly professional and dynamic team
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders.