Monitoring Assistant - SC5 (COMET) at World Food Programme (WFP)

Requisition ID: 138467
Location: Maiduguri, Borno

Organizational Context

• The Monitoring Assistant, SC5 will directly report to the Head of RAM in Maiduguri and will technically report to the National Officer in charge of operational administration in the country office RAM team.

Job Purpose
To coordinate and perform monitoring activities within a specific coverage area and provide reports to support the effective delivery of assistance packages.

Key Accountabilities (not all-inclusive):

• Verify the planned movements and distribution of food or non-food items, resolving routine issues and escalating where appropriate, to ensure that the quantity distributed, and the quality of the operation is in line with WFP standards.
• Collect and summarize assistance programme(s) data, collaborating with cooperating partners where required, conduct analysis and prepare reports in order to support programme reviews and informative decision-making.
• Liaise with cooperating partners and internal counterparts to gather feedback and comments to support programme reviews and improve services.
• Provide standard training for cooperating partners on WFP operational practices, monitoring tools, and methods in order to support them to independently self-monitor and to contribute to the visibility of WFP in the coverage areas.
• Collaborate with cooperating partners and WFP field programme and supply chain units to ensure reports are received on time, entered to the COMET system, quality-checked, and appropriately reconciled at the level of the CP and the batch.
• Support AO RAM team with other tasks related to field monitoring and CP administration.

4Ps Core Organisational Capabilities
Purpose:

• Understand and communicate the Strategic Objectives: Helps teammates articulate WFP’s Strategic Objectives.
• Be a force for positive change: Suggests potential improvements to team’s work processes to supervisor.
• Make the mission inspiring to our team: Explains the impact of WFP activities in beneficiary communities to teammates.
• Make our mission visible in everyday actions: Articulates how own unit’s responsibilities will serve WFP’s mission.

People:

• Look for ways to strengthen people's skills: Trains junior teammates on new skills and capabilities.
• Create an inclusive culture: Seeks opportunities to work with people from different backgrounds.
• Be a coach & provide constructive feedback: Serves as a peer coach for colleagues in same area of work.
• Create an “I will”/”We will” spirit: Tracks progress toward goals and shares this information on a regular basis with supervisor.

Performance:

• Encourage innovation & creative solutions: Explores ways to consistently be more efficient and accurate in own areas of work and shares new methods of work with colleagues.
• Focus on getting results: Focuses on getting results and tracks trends in completion rates for own tasks to identify opportunities for efficiency.
• Make commitments and make good on commitments: Takes responsibility for own tasks and notifies supervisor as soon as possible of potential delays in meeting deadlines or commitments.
• Be Decisive: Independently decides what action to take when faced with critical choices in the workplace or in dangerous situations in the field.

Partnership:

• Connect and share across WFP units: Suggests opportunities for partnering with other units to supervisor.
• Build strong external partnerships: Identifies opportunities to work with colleagues and partners in the field towards common goals.
• Be politically agile & adaptable: Develops an understanding of the value of WFP’s teams and external partners in fulfilling team’s goals and objectives.
• Be clear about the value WFP brings to partnerships: Aligns own activities with supervisor’s priorities to fulfill internal and external partner needs.

Functional Capabilities
Capability Name - Description of the behaviour expected for the proficiency level:

• Strategic Management - Displays basic understanding of WFP’s policies and strategies to perform monitoring and/or evaluation activities and their inter-relationship.
• Performance Management - Applies knowledge of WFP’s performance management system to manage resources and relationships to undertake monitoring actions or deliver straightforward evaluations of operations, programmes, or processes to WFP monitoring and/or evaluation quality standards.
• Qualitative/Quantitative Methodology - Understand and applies an appropriate mix of established methods and data collection tools to monitoring, reviews or straightforward evaluations, in line with WFP’s strategic and operational results frameworks (metrics), WFP guidance and technical standards.
• Data Analytics and Visualization - Collects and summarizes programme data, including information on shipments, distribution site logistics, the status of personas in need, and beneficiaries planned and reached for all programme assistance modalities and activities.
• Programme Monitoring and Review - Gathers, organizes, and provides data on programme outputs, processes, and outcomes, including distribution plans and the status, quantity, and quality of food and cash distributed and technical assistance provided.

Standard Minimum Qualifications

• Education: Completion of secondary school education. A post-secondary certificate in the related functional area is desirable.
• Experience: Four years of relevant experience.
• Language: Fluency in both oral and written communication in English and in the main language used in the North East of Nigeria.

Desired Experiences for entry into the Role:

• Has experience collecting Programme output and outcome data, conducting quantitative and qualitative analyses, and reporting findings to the management team, partners, and other stakeholders. Has experience utilizing WFP monitoring and evaluation systems and standards
• Has experience working in WFP or other humanitarian programmes in the context of northeast Nigeria.
• Attention to detail, affinity to work with numbers and MS excel
• Experience with WFP COMET system highly desirable
• Experience with tableau highly desirable.