Monitoring and Compliance Supervisor at Moove

Job Description

We are looking for a Monitoring and Compliance Supervisor who will coordinate the activities of our team captains in ensuring driver’s compliance and also be a representative and ambassador for the team across the company as well as to external stakeholders. The ideal candidate for the role will be someone who is a Monitoring expert and who also has deep knowledge of data analysis, and different monitoring & tracking platforms.

What You’ll be Doing

• Supervising and coordinating the daily activities of team captains.

• Ensuring the safe-keeping of all company assets by keeping and updating vehicle locations daily.

• Ensuring that all drivers keep to their monthly servicing and Inspection appointment.

• Coordinating team captains to ensure a smooth collection of cash during the weekly remittance exercise.

• Resolving issues reported by drivers and log in by team captains.

• Updating the monitoring dashboard and all other tools used daily by the team captains.

• Collating and Analyzing data collated by team captains for performance improvement and decision making.

• Ensuring that all monitoring and tracking platforms are working effectively and optimally.

What You will need for this position

• 4-6 years experience working in a Compliance capacity or in a related capacity.

• Degree in Business Administration or in a related field.

• Excellent communication skills as this position require regular interactions and touchpoints with both internal and external stakeholders.

• Attention to detail, excellent task management, and superior analytical thinking.

• Professional certification (e.g. Certified Compliance & Ethics Professional (CCEP) is a plus.

• Candidates must possess integrity and professional ethics.