Microsoft 365 Administrator at DAG Industries Nigeria Limited

Job Summary

• We are seeking a skilled Microsoft 365 & MDM Administrator to manage cloud services and endpoint devices across the organization.
• The role involves administering Microsoft 365, managing user identities, and securing endpoints, The ideal candidate will ensure system availability, security compliance, and efficient IT operations.

Key Responsibilities
Microsoft 365 Administration:

• Administer and manage Microsoft 365 services:
• Exchange Online
• SharePoint
• OneDrive
• Microsoft Teams
• Loop
• Manage users, groups, and licenses via Azure Active Directory
• Configure and enforce security policies (MFA, Conditional Access)
• Troubleshoot issues related to email, login, and collaboration tools
• Manage email flow, email security
• Configure DNS records (MX, SPF, DKIM, DMARC)
• Perform mailbox migrations and support hybrid environments

MDM & Endpoint Management:

• Implement and manage endpoint devices using MDM Solution
• Enroll and manage devices (Windows, macOS, Android, iOS)
• Configure device policies:
• Password/PIN policies
• Encryption and security baselines
• Wi-Fi, VPN, and email profiles
• Manage BYOD and corporate devices securely
• Perform remote troubleshooting and remote wipe
• Deploy applications and updates to endpoints
• Monitor device health, inventory, and compliance

Patch & Software Management:

• Manage OS and third-party patching using MDM
• Automate patch deployment and compliance reporting
• Handle software deployment and updates
• Monitor vulnerabilities and endpoint risks

Security & Compliance:

• Enforce endpoint and identity security policies
• Monitor and respond to security alerts
• Ensure only compliant devices access corporate resources
• Support audits and compliance requirements

Support & Operations:

• Provide end-user support for Microsoft 365 and device-related issues
• Maintain documentation, SOPs, and reports
• Monitor system performance and availability

Required Skills & Qualifications

• Hands-on experience with Microsoft 365 administration
• Strong knowledge of Azure Active Directory
• Experience with MDM + Patch Management
• Knowledge of endpoint security and compliance policies
• Experience with Exchange Online
• Basic networking knowledge (DNS, TCP/IP, VPN)
• Experience with PowerShell

Preferred Qualifications:

• Microsoft 365 / Azure certifications
• Experience with hybrid environments
• Knowledge of endpoint security best practices

Experience Required:

• 3–6 years in Microsoft 365 and Endpoint / MDM administration