Merchant Support Agent at Kennedia Consulting

A leading microfinance bank is looking to hire Merchant Support Specialists across the location listed below

Job Location

• Lagos Island/Obalende
• Lekki
• Victoria Island 
• Ikeja

REQUIREMENTS

• B.Sc., HND and OND in any discipline 
• Not more than 35 years

RESPONSIBILITIES

• Deploy POS, Train & Support merchants. 
• Maintaining, Growing Acquiring new businesses within assigned segment by selling, cross selling & up selling of Payments products & services across income lines.
• A Merchant Support Specialist is assigned up to 350 merchants within a cluster 
• Minimum expected daily merchant visitation / Support - 15 per day and 75 per week 
• Merchant visitation is self-directed based on list of assigned merchants and or based 
• On support calls received from Banks, Merchants, and the Office.
• Visit to office is on a need basis – Pickup / Drop-off of items, Meetings / Trainings etc