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  • Posted: Jan 7, 2022
    Deadline: Not specified
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  • One Acre Fund is a nonprofit organization that supplies smallholder farmers in East Africa with asset-based financing and agriculture training services to reduce hunger and poverty. Headquartered in Bungoma, Kenya, the organization works with farmers in rural villages throughout Kenya, Rwanda, Burundi, Tanzania and recently Malawi. Using a market-based ap...
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    MEL Field Supervisor

    About the Role

    By measuring the social impact of our program, OAF Nigeria seeks to discover how we can improve our customer service and the lives of the farmers we serve. This is a key role in the MEL field team which consists of managing enumeration teams, training and mentoring field staff, and ensuring high-quality survey and departmental data. Your work with OAF Nigeria will directly affect the lives of thousands of farmer families by allowing the organization to quantify the quality of its services and ensure farmers' voices are heard. You are part of the "eyes and ears" of OAF Nigeria.

    Responsibilities

    The MEL Officer will effectively support ALL MEL Survey implementation on the field. You will work directly with Field Supervisors, MEL Data Coordinator and report to the MEL Associate.

    • Training and staff development
      • Lead survey training with Field Supervisors for new or updated surveys, ensuring complete and understanding of all survey questions and protocols
      • Manage training conducted by Field Supervisors, building staff capacity to train enumerators
      • Periodically observe enumerator meetings, give feedback to Field Supervisors on how to improve their meetings
      • Assist the MEL Associate in keeping periodic staff performance development plans up-to-date and ensure that Field Supervisors improve their skill sets
      • Lead sessions during all departmental meetings
    • People Management
      • Work with the MEL Associate in mentoring Field Supervisors and support their management and field activities
      • Independently manage field surveys and hold weekly in-person meetings with Field Supervisors
      • Support periodic Performance Development Review of Field staff
      • Prepare the agenda/materials for all enumerator and Field Supervisors meetings
      • Work with Field Supervisors to identify challenges in the field and proffer solutions
      • Communicate regularly with the MEL Associate to ensure all issues in the field are dealt with
      • Plan and control timelines and expenses for surveys and request payments for temporary field staff
      • Oversee all departmental procurement and Inventory management
    • Data Management
      • Monitor the quality of enumerators work through the Field Supervisors
      • Work with Field Supervisors to pretests surveys to ensure questions are understood correctly by farmers
      • Analyze KPIs and weekly plans of team members
      • Support Field Supervisors to prepare back check questions and survey exams
      • Work with Data Quality Coordinator to manage survey back checks to improve the quality of surveys
      • Assist the MEL Field Supervisors in keeping all departmental documents updated and accurate (Indicator tracker, transport tracker)
      • Communicate with the team leadership on challenges with survey implementation, making suggestions for improvements to surveys and protocols
      • Work with Field Supervisors to analyze the field feedback receipt for surveys and ensure all performance issues are addressed promptly
      • Help prepare surveys and survey materials, and ensure surveys are pre-tested and ready for roll out
      • Assist the Field Supervisors in analyzing transportation cost data, ensuring a fair and efficient system of reimbursement

    Career Growth and Development

    We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

    Qualifications

    Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

    We are looking for someone with 3+ years of relevant work experience in similar capacity preferably in rural areas and a passion for our mission. Candidates who fit the following criteria are strongly encouraged to apply:

    • Humility: We are looking for passionate professionals who combine leadership skills with patience and a humble approach to service.
    • Creativity and problem solving skills. You always look for alternatives and solutions to problems
    • Strong communication skills, as you will be interacting with farmers & traditional leaders, and team members, peers and the leadership team.
    • Work experience in M&E or survey operations, especially in a demanding environment such as rural agriculture or in volatile areas.
    • At least 2 years of people or project management experience at work or outside of work.
    • A willingness to live in Minna, close to our customers full-time - this is a long-term, career-track role.
    • Computer literacy in at least Microsoft Word and Excel (can maintain complex spreadsheets) required. Familiarity with ODK, CommCare, or similar survey software is essential.
    • Language proficiency in both English and Hausa/Yoruba, written and verbal is required.

    Preferred Start Date

    As soon as possible

    Job Location

    Minna, Nigeria

    Benefits

    Health insurance, paid time off 

    Eligibility

    This role is only open to citizens or permanent residents of Nigeria

    Method of Application

    One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.

    Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.

    We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.

    Interested and qualified? Go to One Acre Fund on boards.greenhouse.io to apply

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