Jobs at Work Dey HR Services

Role Summary

• We are seeking a proactive and empathetic HR Officer to coordinate the full lifecycle of our outsourced domestic staff. You’ll be the bridge between our domestic professionals and the clients they serve, ensuring smooth placements, compliance, welfare, and performance.

Key Responsibilities

• Staff Engagement & Management Oversee onboarding, documentation, and KYC for all outsourced domestic staff
• Coordinate pre-deployment training on etiquette, housekeeping standards, childcare, safety, and confidentiality
• Manage staff welfare: payroll processing, leave schedules, conflict resolution, and disciplinary actions
• Conduct periodic site visits and performance appraisals to ensure service quality
• Maintain updated database of all active staff, certifications, guarantors, and medical records
• Client Relations Liaise with clients to understand household needs and match suitable domestic staff profiles
• Handle client complaints, staff replacements, and contract renewals professionally
• Provide clients with monthly service reports and staff performance feedback
• Ensure SLA compliance and maintain high client retention rates
• Recruitment & Training
• Support recruitment drives for domestic staff: screening, interviews, background checks
• Organize refresher training and upskilling programs in partnership with certified trainers
• Develop SOPs and code of conduct for outsourced staff
• Compliance & Admin
• Ensure compliance with labour laws, NHF, pension, and HMO requirements for outsourced staff
• Prepare HR reports, incident logs, and documentation for managementMonitor trends in domestic staffing and advise on policy updates.

Requirements

• 3–5 years HR experience, with at least 2 years in outsourcing, facility management, recruitment, or domestic staff management
• Strong interpersonal skills – able to manage sensitive staff issues and demanding clients with tact and firmness
• High level of discretion and integrity – you’ll handle confidential household matters
• Excellent conflict resolution & negotiation skills for staff/client disputes
• Knowledge of Nigerian labour law as it applies to domestic/contract staff
• B.Sc/HND in HR Management, Industrial Relations, Sociology, or related field.
• CIPM/HR certification is a strong advantage
• Proficiency in MS Office & HR software for records and payroll tracking
• Willingness to work flexible hours and conduct home visits when necessary
• Must be based in Abuja with ability to travel within FCT
• What We Offer Competitive salary
• Training opportunities and career growth in HR outsourcing
• Opportunity to shape standards in Nigeria’s growing domestic staffing industry.

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Key Responsibilities

• Develop & execute B2B sales strategy targeting industrial buyers in FMCG, cosmetics, soap & detergent, food processing, biodiesel, and oleo chemicals
• Identify, prospect, and close large-volume contracts with manufacturers, processors, and distributors
• Build and manage key accounts – maintain strong relationships with procurement heads, plant managers, and C-suite buyers
• Market intelligence: Track pricing trends, competitor activity, import dynamics, and regulatory changes affecting industrial palm oil demand
• Lead generation & pipeline management: Drive outbound sales, attend industry expos, and leverage networks to open new markets
• Collaborate with production & logistics to ensure supply commitments, quality specs, and delivery timelines are met
• Develop marketing materials and technical datasheets tailored to industrial clients
• Achieve monthly / quarterly volume and revenue targets; report on forecasts, sales pipeline, and market share

Requirements

• B.Sc / HND qualification in Marketing, Business, Agriculture, Food Tech, or related field.
• MBA is an advantage.
• 7+ years B2B sales/marketing experience, with at least 4 years in commodities, agro-processing, edible oils, or industrial raw materials.
• Proven track record selling to manufacturers/processors – must have existing relationships in food, cosmetics, or soap manufacturing sectors.
• Strong understanding of palm oil grades, RSPO standards, industrial applications, and bulk logistics.
• Excellent negotiation & contract management skills for high-value, long-term supply deals.
• Data-driven: Able to analyze market pricing, demand cycles, and prepare commercial proposals.
• Willingness to travel across Nigeria and West Africa for client meetings and site visits.
• Strong network with procurement teams in Nestlé, Unilever, PZ, Beloxxi, and similar manufacturers is a major plus.

What We Offer

• Competitive base salary (N300,000 - N600,000 monthly) + uncapped commission on volumes sold.
• Performance bonuses tied to new account acquisition & retention.
• Company car / transport allowance + travel per diems.
• Opportunity to drive growth in one of Nigeria’s most strategic agro-commodities.