Medical Doctor at Murtala Muhammed Foundation

Medical Doctor needed urgently

RESPONSIBILITIES

• Coordinate a group of medical students in the Covid-19 National Response Project to ensure that goals and objectives are met effectively and timely
• Facilitation all MMF medical activity of the Covid-19 National Response project.
• Generate processes and mediums to tackle challenges that may arise and proffer solutions
• Manage and collaborate with the team, technical partners and external stakeholders
• Ensure compliance of established procedures and regulations of the project
• Represent the Foundation in creating awareness for the project
• Oversee the activities of the medical students to ensure that callers/patients are attended to and directed to the appropriate channel.  
• Create plan and processes on how the team can be coordinated and the project executed successfully.
•  Train and retrain other medical student 
• Hiring, training, coaching, and leading medical students as they provide support for patients.
• Leading team meetings, asking questions to better understand the calls representatives are receiving, educating and coach workers regarding processes and practices, and explain expectations to employees.
• Ensuring staff members are achieving desired service levels and taking corrective action, as needed.
• Preparing reports and analyzing data to improve processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction.

Requirements:

• Must be a medical doctor
• Ability to multitask and remain calm under pressure, especially during peak hours or intense situations.
• Exceptional interpersonal, customer service, problem-solving, verbal and written communication.
• Knowledge of management principles and good admin skills
• Strong coaching and leadership skills, ability to motivate employees.
• Decisiveness and attention to detail.
• Proficiency with necessary technology, including computers, software applications, phone systems, etc.