MEAL Coordinator at Care Best Initiative (CBI)

Background

• CBI employs a multi-sectorial stakeholder-engagement and community-inclusion approach to the implementation of all her programs and activities, and is well experienced in advocacy, influencing, awareness creation and behavioral change programming.
• Our thematic areas of operations cut across sectors like Health (FP, SRH, HIV/AIDS & RI), Education, Nutrition (CMAM, MIYCN), Protection (GBV, Child Protection, GE&I), Water, Sanitation and Hygiene, Food Security & Livelihood (FSL) among others with the objectives to improve access to basic and reproductive health services, and support distressed families.
• We also facilitate developmental programs, such as stakeholders’ advocacy campaigns against systemic and deep-rooted gender inequalities and barriers that will improve the socio-economic status of the most vulnerable (including orphans, PLWHA, PWDs, out-of-school children, Almajiri students and Islamiyya students), promote infrastructural and environmental development, and promote equitable gender and social activities in communities.
• As our activities are also aimed at strengthening the resilience of the most vulnerable and build their capacity and self-reliance through education, sensitization and awareness creation, CBI works in partnership with the Ministry of Budget and Planning, the Ministry of Humanitarian Affairs, and Women’s Affairs, Ministry of Health as well as other relevant line-ministries for implementation.
• CBI also collaborates with other local and international partners and is an active member of several Clusters, Working groups and CSO Networks in all her states of operation and at the national level is a member of the Coalition of NGOs in Nigeria.

Job Purpose

• The MEAL Coordinator provides methodological support to all the program teams.
• S/he also guarantees the quality and the relevance of any monitoring activities and internal evaluations carried out across CBI programme areas, together with any recommendations and analysis provided.
• S/he is involved with experience capitalization and developing strategy, by providing a support strategy for the programs in terms of monitoring, evaluation and integration of any “cross-functional issues” (type, protection, accountability, negative impact, community participation, disability inclusion, etc.).
• As part of an experienced MEAL team, you will help coordinate MEAL activities through the duties outlined below.

Job Description / Principal Accountabilities
Strategic focus:

• Propose and develop sector-specific action plans.
• Produce an overall analysis of the effect/impact of CBI’s programs through monitoring and evaluations carried out by the MEAL service its elf or by external assessors.
• Ensure data collected is used to take the appropriate operational decisions and to meet any contractual commitments concerning the financial backers.

Training and technical support:

• Develop the capabilities of program teams in the areas of collection and analysis of data (method, formats, software, etc.), indicator measurement, feedback and complaint mechanisms, negative impact analysis, etc.
• Provide technical and methodological support to programs for the implementation of monitoring and evaluation activities , data management (development of questionnaires for surveys, sampling, input method, extraction of useful data and interpretation) and integration of cross - functional issues.
• Support SI teams through the creation or adaptation of tools to: monitor indicators on the project and the impact of activities (through both a monitoring and evaluation plan, and the ensuing surveys/tools) or analyze risk factors.

Monitoring and Evaluation of CBI Programs:
The coordinator proposes and organizes monitoring and evalua tion strategy for CBI programs in liaison with the technical coordinators and program coordinator for:

• Post-intervention follow-up mission
• Internal evaluation mission (intermediate or final)
• Support mission for program teams considering cross-functional issues (gender, do-no-harm, etc.)
• Do-no-harm analysis mission
• Thematic studies
• Operational audits
• Mission to monitor the implementation of accountability frameworks
• S/he validates the relevance of the reports, analyses, maps and recommendations produced by the MEAL team or the project focal points before dissemination / transmission to the persons concerned.
• S/he proposes adjustments or new activities to improve the quality of the operations or approaches used by the teams, in consultation with the other technical coordinators.
• S/he contributes to the terms of reference for external evaluations and studies.

Accountability:

• S/he designs and implements complaint response mechanisms.
• S/he ensures that complaints are recorded in an official database , processed and that people receive an appropriate, timely response.

Knowledge Management / Reporting / Representation:

• S/he ensures the correct use of CBI knowledge management tools and their diffusion in the field.
• S/he supports the process for following up recommendations (internal and external) of program teams and works on the action plans in order of priority with the technical coordinators.
• S/he validates and distributes the final versions of the monitoring and evaluation reports, studies and analyses produced by the MEAL team.
• S/he draws on his/her area of expertise to supports the Head of Office in fundraising, negotiation and review of project proposals (MEAL and cross - functional issues).

Job Holder Entry Requirements
Knowledge (Education & Related Experience):
Education:

• Higher Education qualifications relating to the Social Sciences, International Humanitarian or Development Studies.
• However, more importance is attached to field experience, ability to persuade, and to work across different functions, than to formal qualifications.

Required Experience:

• At least 3 years of experience in an international humanitarian NGO, including at least one year in a similar post (monitoring/evaluation or MEAL);
• Experience in the implementation of monitoring and evaluation systems;
• Experience in team management and training/capacity-building;
• Experience in the implementation of beneficiary complaint and feedback mechanisms preferential

Skills (Special Training or Competencies):

• Skills in implementation of quantitative and qualitative surveys including data collection, training, supervision, sampling, analysis and sharing results (visualisation)
• Training facilitation skills;
• Ability to analyze and summarize;
• Full competence of tools for collection, data management and statistical analysis (including ODK and MS Excel)
• Proven interest and commitment to humanitarian and development principles and a demonstrable understanding of conflict/post conflict development contexts
• Excellent in English (oral and written)
• Ability to plan, organize work, communicate and reports effectively (both in writing and verbally)
• Proven ability to prioritize tasks and meet deadlines; team player and effective communicator,
• Strong IT skills (Email, Microsoft Office applications, Google Drive, Google Docs, Sheets, Presentation).
• Demonstrated passion for human rights issues
• Good reporting capacity and experience
• Ability to function effectively under stressful conditions such as heavy workloads, and deadlines.
• Ability to observe and understand cultural and social contexts and reflect the understandings in programming
• Excellent analytical and report writing skills
• Strong community engagement and facilitation skill
• Ability to infuse positive energy to the team
• Attention to detail, keen at following procedures and meeting deadlines
• Ability to organize tasks simultaneously and prioritize work
• Strong verbal and written communication skills
• Strong interpersonal skills working with cross cultural and multi diverse teams
• Ability to build strong working relationships for partnerships
• Standards of Professional Conduct especially on integrity, service, and accountability

Key Behaviors:

• Interpersonal and intercultural sensitivity.
• Social and receptive (active listener).
• High degree of integrity.
• Ability to work independently and as a part of the team, as the situation dictates.
• Pro-active and ready to take initiative.
• Ability to assimilate and handle a wide range of information efficiently and effectively.
• High level of stress tolerance and ability to work under pressure with minimum supervision.
• Willingness to undertake extensive field trip within PCO working area.

Key Relationships:
Internal:

• Program Coordinator/State Coordinator
• Finance and Support Services team
• Various staff based in all CBI core departments, as and when necessary (e.g. funding, PDA, MEAL, finance, PPA)

External:

• Partners
• Consultants
• Service Providers/Stakeholders (Other NGOs)
• Government agencies
• Community leaders/CBOs.