Manager - Visualisation at MTN Nigeria

Mission:

• To produce analytics reports and dashboards in support of the MTNN business intelligence strategy, including requirements generation for the new data and information needs of the various departments and teams.
• To support the business in understanding and utilizing business intelligence and enterprise data assets to make informed decisions.

Description:

• Use market analysis, customer satisfaction, and internal service costing data to develop and manage value-based pricing strategies across the full range of MTNN products and services.
• Estimate projects for business analysis given the data and systems available and the reporting needs of end users.
• Review business needs, translate them into functional requirements, and manage the entire lifecycle of IT deliverables.
• Interact with technical resources to understand and make best use of the corporate analytics technology stack, data warehouse, and translation tools.
• Develop and maintain project plans and coordinate cross-functional activities for assigned projects. Duties include maintaining schedules to ensure timely completion of projects while meeting deadlines and budgetary constraints.
• Communicate with business managers regarding the status of specific projects.
• Oversee the development and implementation of reporting and visualization requirements from business teams.
• Develop geographical and regional information and analysis and provide ongoing and ad hoc reports on essential “health indicators” of the business.
• Coach and train the team to ensure understanding of the objectives and goals of the department, awareness of set targets and requirements, and regular review of their training needs.
• Review the performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
• Identify the training requirements of team members and develop a program to address knowledge gaps and enrich the knowledge repository within the department.

Education:

• First degree in computer science, information systems management, business, or any other related field, with appropriate on-the-job training from relevant professional experience.
• A Master of Business Administration is highly desirable.
• Fluency in English

Experience:

6–13 years’ experience that includes:

• Minimum of 3 years’ experience in an area of specialization, with experience in supervising or managing others.
• Experience working in a medium- to large organization
• Minimum of 2-3 years in information systems and/or analytics, preferably in business intelligence or data analytics (building and managing enterprise-wide reports and dashboards).
• Relevant experience as a project manager and/or a business process analyst
• Proven experience with big data platforms, analytics, product selection, and proof-of-concept evaluation
• Expert-level in SQL and data warehousing
• Product and marketing management experience is highly desirable.
• Strong knowledge of business intelligence and analytics products, best practices, and implementation approaches is required.